Profile and resources

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* 1. Organisation name

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* 2. Type of organisation

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* 3. Total number of all types of leaseholders as at 31 March 2020
(including shared ownership/RTB, etc )

Repairs and major works performance
(all non S20 consultation)

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* 4. Percentage of ALL responsive repairs carried out within target times in 2019/20

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* 5. Percentage of EMERGENCY repairs carried out within target times in 2019/20

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* 6. Percentage of other NON-EMERGENCY repairs carried out within target times in 2019/20

Major works administration

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* 7. Do you charge a fee for administering major works?
(one only)

If yes, please could you tell us, either:

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* 8. The percentage on top charged in 2019/20

Or

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* 9. Specific calculated fee charged in 2019/20

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* 10. Do you operate a sinking fund?

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* 11. Please use this box to add to, or comment on, your responses to any of the questions.

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