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* 1. Select one of the following which applies to you. 

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* 2. To what extent do you agree with the following statements?


I know how to raise an issue with Somerset West and Taunton Council

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* 3. I have confidence that Somerset West and Taunton Council will resolve any issue I raise with them

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* 4. Somerset West and Taunton Council deals with my queries efficiently and effectively

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* 5. I trust that Somerset West and Taunton Council has my best interests at heart as an individual/business/community group

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* 6. I feel Somerset West and Taunton Council listens to my views

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* 7. I find it easy to interact with Somerset West and Taunton Council

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