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* 1. Which organisation do you use for interpreting and translation?

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* 2. Are you happy with the service provided?

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* 3. How easy is it to book appointments with the interpreting/translation services?

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* 4. Do you think the services are easily accessible to patients?

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* 5. Do you think patients always get the interpreter service they need on time?

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* 6. Is the current service available in line with your surgeries opening hours?

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* 7. What tends to be the preferred interpreting/translation service patients opt for:

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* 8. Generally do you feel patients are accessing the right service ?

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* 9. Do you think patients requesting face to face interpreting service could use the phone service instead?

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* 10. Do you feel that it is indicated clearly in the patient's records their translation/interpreting requirements?

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* 11. In your opinion do you think patients tend to arrange an extra appointment to clarify any information they have received?

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* 12. Do you have any further comments you would like to add that will help this consultation?

0 of 12 answered
 

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