Caller Feedback Survey

Question Title

* 1. 1. How did you hear about Aberdeen Students' Nightline?
(tick all that apply)

On Campus Publicity/Merchandise (e.g. posters, pens)

Social Media

Counselling/Other Welfare Service

Friends/Family

University of Aberdeen Website

AUSA Website

Websearch

Freshers Week

Other University Event

Other (please specify)

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* 2. How many times have you contacted Aberdeen Students' Nightline?

Once

More than once

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* 3. How did you contact Aberdeen Students' Nightline?

Phone

Instant Messaging

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* 4. When did you contact Aberdeen Students' Nightline?

2020

2019

2018

2017

Prior to 2017

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* 5. What was the reason you contacted Aberdeen Students' Nightline?

Finding information about something

Listening/to talk things through with someone

Both

Not sure

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* 6. In the future, what is the likelihood you would contact Aberdeen Students' Nightline if you wanted to talk things through?

Very likely

Somewhat likely

Neither likely nor unlikely

Somewhat unlikely

Very unlikely

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* 7. In the future, what is the likelihood you would contact Aberdeen Students' Nightline if you need information?

Very likely

Somewhat likely

Neither likely nor unlikely

Somewhat unlikely

Unlikely

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* 8. In the future, what is the likelihood you would recommend Aberdeen Students' Nightline to a friend if they wanted to talk things through or needed informaiton?

Very likely

Somewhat likely

Neither likely nor unlikely

Somewhat unlikely

Unlikely

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* 9. Do you have any comments about your experience of contacting Aberdeen Students' Nightline?

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* 10. From time to time Aberdeen Students' Nightline may wish to use your comments on our website or as part of an impact report. If you're happy for us to use your feedback (anonymously) in this way please select I agree. If you do not wish for your comments to be shared please select I do not agree. (N.B you are free to leave comments in the above open text question even if you do not want them to be shared)

I agree

I do not agree

Caller Feedback Survey

Question Title

* 1. 1. How did you hear about Aberdeen Students' Nightline? (tick all that apply)

Question Title

* 2. How many times have you contacted Aberdeen Students' Nightline?

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* 3. How did you contact Aberdeen Students' Nightline?

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* 4. When did you contact Aberdeen Students' Nightline?

Question Title

* 5. What was the reason you contacted Aberdeen Students' Nightline?

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* 6. In the future, what is the likelihood you would contact Aberdeen Students' Nightline﻿ if you wanted to talk things through?

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* 7. In the future, what is the likelihood you would contact Aberdeen Students' Nightline if you need information?

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* 8. In the future, what is the likelihood you would recommend Aberdeen Students' Nightline﻿ to a friend if they wanted to talk things through or needed informaiton?

Question Title

* 9. Do you have any comments about your experience of contacting Aberdeen Students' Nightline?

Question Title

* 1. 1. How did you hear about Aberdeen Students' Nightline?
(tick all that apply)

* 6. In the future, what is the likelihood you would contact Aberdeen Students' Nightline if you wanted to talk things through?

* 8. In the future, what is the likelihood you would recommend Aberdeen Students' Nightline to a friend if they wanted to talk things through or needed informaiton?