Healthwatch is gathering information about patient experience of non-medical mental health services sometimes called 'alternative therapies', 'talking therapies' or 'Improving Access to Psychological Therapies (IAPT services)' to help improve mental health and wellbeing.
 
We would like to thank you in advance for completing this survey, your feedback will be used to help shape improvements in mental health services.

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* 1. Are you completing this questionnaire on behalf of yourself or someone else?

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* 2. What is your gender?

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* 3. Please select your age category.

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* 4. In which area was the mental health service you used located?

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* 5. When was the last time you accessed mental health service/s?

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* 6. How were you referred to the service/s?

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* 7. Which service/s have you used?

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* 8. Was the information on accessing these services made clear to you?

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* 9. Did you receive an initial assessment call before accessing further services and how long did you wait for this call following referral?

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* 10. How long did you wait for your first appointment at the service following referral?

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* 11. Do you feel the waiting times to access services has affected your mental health?

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* 12. How would you rate the referral process?

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* 13. How many sessions did you have/are you due to have?

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* 14. Have any of your sessions been interrupted? (e.g. has your session leader or therapist been on leave, have you ever had to change the service provider, have you ever had a break in between sessions.)

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* 15. What did you hope to get out of attending the alternative mental health service/s?

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* 16. Would you access alternative mental health services again?

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* 17. What improvements to services do you feel would be of benefit to people looking to access mental health services?

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* 18. Do you think there are any barriers which prevent people accessing mental health services?

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* 19. Do you think there is a good awareness of mental health in your area?

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* 20. Social Prescribing is about linking people up to social or physical activities in their community with a wide range of benefits that could include:
- Improved fitness
- Increased mobility
- Depleted levels of anxiety
- Managed depression
- New skills learned
- Reduced isolation & loneliness
- Lasting friendships & acquaintances

Have you previously been made aware of social prescribing?

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* 21. Please explain what mental health means to you?

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* 22. Do you have any other views and experiences of accessing mental health services that you wish to share with us?

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