Overcoming Barriers to Mediation

A number of recent instructions for mediation services have not proceeded to mediation. It may be coincidence but it feels as though this is increasing. We would welcome your views to help us understand the barriers to mediation that you experience so we can explore what more we, as a mediation services supplier, can be doing to help or do differently.

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* 1. Have you proposed mediation to employees as a means to resolve a workplace conflict?

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* 2. If you answered yes to Q1 how many resulted in a mediation taking place?

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* 3. For those that did not proceed, what prevented this? (Tick any that apply)

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* 4. If you answered No to Q1 what were the reason(s) for mediation not being offered (Tick any that apply)?

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* 5. If the matter went to mediation how many were successfully resolved?  (i.e. the employment relationship was preserved / formal process not needed)

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* 6. Employers/Line Managers - What value do the following have in overcoming any barriers to mediation? (Rank in order of importance where 1 = most important and 10 least important)

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* 7. Please add any additional comments

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* 8. Mediators – What value do the following have in overcoming the barriers to mediation (rank in order of importance where 1 = most important and 10 = least important)

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* 9. Please add any additional comments

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