I know how to get in touch with them for advice on how to comply
I know how to get in touch with them for advice on how to comply Strongly agree
I know how to get in touch with them for advice on how to comply Agree
I know how to get in touch with them for advice on how to comply Neither agree nor disagree
I know how to get in touch with them for advice on how to comply Disagree
I know how to get in touch with them for advice on how to comply Strongly disagree
They encourage me to seek their advice
They encourage me to seek their advice Strongly agree
They encourage me to seek their advice Agree
They encourage me to seek their advice Neither agree nor disagree
They encourage me to seek their advice Disagree
They encourage me to seek their advice Strongly disagree
It is easy to get their advice on how to comply
It is easy to get their advice on how to comply Strongly agree
It is easy to get their advice on how to comply Agree
It is easy to get their advice on how to comply Neither agree nor disagree
It is easy to get their advice on how to comply Disagree
It is easy to get their advice on how to comply Strongly disagree
I feel I can approach them without fear
I feel I can approach them without fear Strongly agree
I feel I can approach them without fear Agree
I feel I can approach them without fear Neither agree nor disagree
I feel I can approach them without fear Disagree
I feel I can approach them without fear Strongly disagree
I have a good relationship with regulatory officers
I have a good relationship with regulatory officers Strongly agree
I have a good relationship with regulatory officers Agree
I have a good relationship with regulatory officers Neither agree nor disagree
I have a good relationship with regulatory officers Disagree
I have a good relationship with regulatory officers Strongly disagree
I trust my local regulators
I trust my local regulators Strongly agree
I trust my local regulators Agree
I trust my local regulators Neither agree nor disagree
I trust my local regulators Disagree
I trust my local regulators Strongly disagree
I believe they treat me fairly and consistently
I believe they treat me fairly and consistently Strongly agree
I believe they treat me fairly and consistently Agree
I believe they treat me fairly and consistently Neither agree nor disagree
I believe they treat me fairly and consistently Disagree
I believe they treat me fairly and consistently Strongly disagree
I know how to complain if I’m not satisfied with the service or a decision
I know how to complain if I’m not satisfied with the service or a decision Strongly agree
I know how to complain if I’m not satisfied with the service or a decision Agree
I know how to complain if I’m not satisfied with the service or a decision Neither agree nor disagree
I know how to complain if I’m not satisfied with the service or a decision Disagree
I know how to complain if I’m not satisfied with the service or a decision Strongly disagree
They actively seek my views and feedback
They actively seek my views and feedback Strongly agree
They actively seek my views and feedback Agree
They actively seek my views and feedback Neither agree nor disagree
They actively seek my views and feedback Disagree
They actively seek my views and feedback Strongly disagree
I feel my views are ‘heard’ and acted upon
I feel my views are ‘heard’ and acted upon Strongly agree
I feel my views are ‘heard’ and acted upon Agree
I feel my views are ‘heard’ and acted upon Neither agree nor disagree
I feel my views are ‘heard’ and acted upon Disagree
I feel my views are ‘heard’ and acted upon Strongly disagree