BUSINESS SURVEY

We want to save you time and money, and make it quicker and easier for you to comply with the law. Local regulation takes many forms. It includes trading standards, environmental health, animal health, licensing, planning and fire and community safety. If you are running a business in the West of England we need your help to develop a new approach to how we regulate you.

Reducing the impact of red tape on business is a priority for Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire Councils. That’s why we've set up a new project between businesses, the West of England Growth Hub, business representatives and local regulators called 'Better Business for All'.

Please take 5 minutes to give us your honest feedback about your experiences of regulation and how you think we can make the process quicker and easier for you.

* 1. Which of the following local authorities is your business based in and which does it trade in? (tick all that apply)

  Based in Trades in
Bath and North East Somerset
Bristol
North Somerset
South Gloucestershire

* 2. How many employees do you have?

* 3. Which of the following sectors does your business operate in? (tick all that apply)

* 4. Which of the following best describes the stage your business is at?

* 5. Which areas of regulation apply most to your business? (tick all that apply)

* 6. Where do you currently go for help on how to comply? (tick all that apply)

* 7. How would you like to receive advice on how to comply from your local regulators? (tick all that apply)

* 8. How much do you agree with the following statements about your local regulators?

  Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree
I know how to get in touch with them for advice on how to comply
They encourage me to seek their advice
It is easy to get their advice on how to comply
I feel I can approach them without fear
I have a good relationship with regulatory officers
I trust my local regulators
I believe they treat me fairly and consistently
I know how to complain if I’m not satisfied with the service or a decision
They actively seek my views and feedback
I feel my views are ‘heard’ and acted upon

* 9. Do you think your local regulators have a good understanding of the following?

  Yes No
The other issues apart from regulation that businesses have to deal with
Specialist knowledge about your business sector
How to adapt their approach e.g. to different sizes and types of business
How long it takes to find information, advice and guidance on how to comply
The impact of enforcement on business
The impact of new or changed regulations and policies on business
The burden of preparing for and dealing with inspections
How to engage constructively with business

* 10. How could local regulators improve the way they support businesses? (tick all that apply)

* 11. If you could change one thing about the way regulation is delivered locally what would it be?

* 12. If you would like more details about this project, or would like to get involved in shaping how regulation is delivered in the West of England please include your contact email address below.

T