Western Trust Health Visiting Service during COVID19

Health Visiting in COVID19

Your feedback is extremely important to us. This is a survey about your experience with your Health Visitor during the COVID19 period and how we can improve the service for the future. Taking part in this survey is voluntary and will not affect your care. Your answers will be treated in the strictest confidence and you will not be identified in the results.

Question Title

* 1. Where do you live?

Northern Sector (Limavady | Dungiven | Derry/Londonderry | Strabane)

Southern Sector (Omagh | Newtownstewart | Castlederg | Carrickmore | Fermanagh)

Question Title

* 2. Do you know where/how to access health visiting services?

Yes

Question Title

* 3. Did you have any difficulty in accessing your Health Visitor during this period?

Yes

Question Title

* 4. Reason needing service (tick all that apply)

Bottle feeding

Breastfeeding

Sleep

Rashes

Weaning

Immunisations

Behaviour

Maternal Health

Concern about child's development

Other (please specify)

Question Title

* 5. Did you mind your Health Visitor wearing PPE on the home visit?

Yes

Question Title

* 6. Were you aware of the Parents Helpline?

Yes

Question Title

* 7. If yes, did you use this service?

Yes

Question Title

* 8. How did you learn about the Helpline?

Facebook

Health Visitor's Voicemail

GP Services

Other (please specify)

Question Title

* 9. Reason for use (Tick all that apply)

Bottle feeding

Breastfeeding

Sleep

Rashes

Weaning

Immunisations

Behaviour

Maternal Health

Concern about child's development

Other (please specify)

Question Title

* 10. How satisfied are you with the service you received through the Helpline?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 11. What age is your baby?

0-6 weeks

7-12 weeks

13-18 weeks

19-24 weeks

25-52 weeks

1-2 weeks

2 years +

Question Title

* 12. Did you receive a telephone call from a Health Visitor during the COVID19 period?

Yes

Question Title

* 13. If yes, was this for developmental review or support?

Review

Support

Question Title

* 14. How satisfied are you with the service you received?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 15. Were you sent electronic resources?

Yes

Question Title

* 16. Did you find these helpful?

Yes

Question Title

* 17. Did you send the Health Visitor any photos/video clips to help with support for your child?

Yes

Question Title

* 18. How satisfied are you with the service you received?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 19. If you were experiencing low mood, were you able to discuss your feelings with your health visitor over the phone?

Yes

Question Title

* 20. How would rate the care and support you received?

Excellent

Very good

Good

Fair

Poor

Western Trust Health Visiting Service during COVID19

Health Visiting in COVID19

Question Title

* 1. Where do you live?

Question Title

* 2. Do you know where/how to access health visiting services?

Question Title

* 3. Did you have any difficulty in accessing your Health Visitor during this period?

Question Title

* 4. Reason needing service (tick all that apply)

Question Title

* 5. Did you mind your Health Visitor wearing PPE on the home visit?

Question Title

* 6. Were you aware of the Parents Helpline?

Question Title

* 7. If yes, did you use this service?

Question Title

* 8. How did you learn about the Helpline?

Question Title

* 9. Reason for use (Tick all that apply)

Question Title

* 10. How satisfied are you with the service you received through the Helpline?

Question Title

* 11. What age is your baby?

Question Title

* 12. Did you receive a telephone call from a Health Visitor during the COVID19 period?

Question Title

* 13. If yes, was this for developmental review or support?

Question Title

* 14. How satisfied are you with the service you received?

Question Title

* 15. Were you sent electronic resources?

Question Title

* 16. Did you find these helpful?

Question Title

* 17. Did you send the Health Visitor any photos/video clips to help with support for your child?

Question Title

* 18. How satisfied are you with the service you received?

Question Title

* 19. If you were experiencing low mood, were you able to discuss your feelings with your health visitor over the phone?

Question Title

* 20. How would rate the care and support you received?

Question Title

* 21. Was there anything particularly good about the care that you received?

Question Title

* 22. Was there anything that could be improved?