This won't take long...

This quick survey is designed to help us understand how you use the current Patient Transport Service.

The feedback you provide will help us plan and improve our future services.

Please remember to press SUBMIT once you get to the very last page.

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* 1. How Likely are you to recommend our Patient Transport Service to family and friends if they needed similar care or treatment? (please answer)

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* 2. Which County were you collected from?

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* 3. Which hospital/ clinic did you attend?

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* 4. Who usually books your non-emergency ambulance transport?

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* 5. If you booked the transport yourself, did you find it easy to do?

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* 6. Did you arrive for your appointment on time?

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* 7. Did your transport home arrive on time?

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* 8. Was the Vehicle...

  Yes No
Clean & Tidy
Suitable for your needs
Comfortable
Driven carefully

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* 9. Did the ambulance crew escort you to the reception desk of your destination and ensure that staff were made aware of your arrival?

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* 10. Overall how satisfied were you with the quality of service you recieved?

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* 11. Any other Comments?

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