Rate Your Landlord

In this short, simple survey we want to know about your experiences with landlords and letting agents you currently rent a house, flat or a room from. Did they deal with repairs quickly? Did you feel you got value for money? Were staff helpful and friendly? Give us you feedback and you'll be entered in to a prize draw to win one of two £50 Amazon vouchers.

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* 1. Tell us your Student number (Found on your white Teesside Uni Student Card or TUSC and only used for analysis and to enter you in to the prize draw, we will not share details with any third parties).

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* 2. Who provides your accommodation?

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* 3. Customer Service (Are they approachable, friendly, good communicators and easy to contact?)

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* 4. Cleanliness and safety (Is the property you rent free from damp, mould and pests? Is the property secure? Is it clean?)

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* 5. Value for money (Do you think you get what you pay for?)

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* 6. Fixing problems (Are they quick to respond? Do they keep you up to date about a repair? Do you get 24 hours notice before they enter the property?)

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* 7. Documents and admin (Do you know where your deposit is held? Did you receive all your documents? Was your contract clear? Was the admin process smooth?)

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* 8. If you feel a member of staff at the landlord or letting agent you rented from has gone above and beyond expectations then please tell us their name and why they have impressed you below.

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* 9. Use the space below to add any other comments on your experience with your accommodation provider.

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