Q2 2021 Broker Engagement Question Title * 1. What do you want to hear about from lenders? (select all that apply) New products launches / updates Criteria changes Market insight New people appointments How they can help me grow my business Question Title * 2. How do you prefer to receive information from lenders? (select all that apply) Emails Face to face meetings LinkedIn Website Phone calls Question Title * 3. How often would you like to receive key information / updates from a lender? Weekly Fortnightly Monthly Ad-hoc, whenever relevant information is available Question Title * 4. How would you rate the relevance of the information you already receive from YBS Commercial Mortgages? Poor Not frequent enough No strong view About right Excellent Additional Comments (please specify) Question Title * 5. How would you rate the frequency of the information you already receive from YBS Commercial Mortgages? Poor Not frequent enough No strong view About right Excellent Additional Comments (please specify) Question Title * 6. What would you like to hear more about from YBS Commercial Mortgages and why? Question Title * 7. In your opinion, which other lenders send helpful communications? What do you receive and why is it useful to you? Done