Customer service questionnaire

Welcome to Yorkshire customer service survey

Thanks for agreeing to answer the following questions. This will help us deliver the best possible experience for you whilst in Yorkshire and should only take 3 minutes to fill in. By knowing a little more about you and your plans we can help provide services for your trip or future trips to one of the best places in the world to visit, live, work and study.

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* 1. What attracted you to Yorkshire.com and to sign up for the email communications?

I live locally and want to know what’s happening near to me

I’m planning a UK based holiday and Yorkshire is an option

I’m planning a trip to Yorkshire specifically in the future

Other (please specify)

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* 2. If you are planning to travel to the county how long are you planning to stay for?

1 day

1-3 days/Weekend visit

1 week

2 weeks

More than 2 weeks

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* 3. What are your reasons for planning to come to Yorkshire for the visit?

It was for a specific one-off event, for example a festival, concert or sporting occasion

It is a part of a UK based holiday

I’m visiting friends, family or other personal connections

I’m originally from Yorkshire and am returning for a break

I live in Yorkshire, but plan to holiday in Yorkshire

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* 4. Are you planning to spend your whole time in Yorkshire?

Yes

Partially, some of the trip will be elsewhere in the UK

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* 5. How are you planning to travel to Yorkshire?

By Car - My own car or shared with other travellers

By Bus - on a national operator such as Megabus or National Express

By Train

By Air

By Bike

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* 6. Why did you choose to visit the Welcome to Yorkshire website?

It was recommended by a search engine

I’ve seen social media posts that led me to the site

It was recommended by a friend/colleague/family member

I saw advertising in a newspaper/magazine

Other (please specify)

Customer service questionnaire

Welcome to Yorkshire customer service survey

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* 1. What attracted you to Yorkshire.com and to sign up for the email communications?

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* 2. If you are planning to travel to the county how long are you planning to stay for?

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* 3. What are your reasons for planning to come to Yorkshire for the visit?

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* 4. Are you planning to spend your whole time in Yorkshire?

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* 5. How are you planning to travel to Yorkshire?

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* 6. Why did you choose to visit the Welcome to Yorkshire website?

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* 7. Can you describe what you think about Yorkshire as a destination for a holiday/short break?

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* 8. What do you like about our website? Is there anything you would change? We would love to hear your suggestions.