* 1. What is your case reference number?

* 3. Was the information/advice useful?

* 4. How easy was it to understand?

* 5. Did it help you make a decision on what to do next?

* 6. Did it increase your knowledge?

* 7. Did you feel confident to use the information/advice?

* 8. How have you used the information/advice?

* 9. Do you have any other comments, questions, or concerns?

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