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* 1. What is your case reference number?

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* 3. Was the information/advice useful?

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* 4. How easy was it to understand?

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* 5. Did it help you make a decision on what to do next?

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* 6. Did it increase your knowledge?

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* 7. Did you feel confident to use the information/advice?

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* 8. How have you used the information/advice?

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* 9. Do you have any other comments, questions, or concerns?

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