Exit this Survey

We would be grateful if you would complete this survey about Whitstable Medical Practice, comprised of Estuary View Medical Centre, Whitstable Health Centre, Chestfield Medical Centre and Seasalter Surgery.

We aim to provide the highest possible standard of care. Feedback from this survey will help us to identify areas that may need improvement. Your opinions are very valuable. Thank you for your time.

Question Title

* 1. How helpful do you find the receptionists at your GP practice?

Question Title

* 2. How easy is it to get through to someone at the practice on the phone?

Question Title

* 3. How do you rate the overall quality of care provided by practice GP's and Nurses?

Question Title

* 4. Please pick your usual GP from the list below.

Question Title

* 5. How do you rate the quality of care provided specifically by your usual GP?

Question Title

* 6. When you want to see or speak to your usual GP how often is this possible?

Question Title

* 7. Thinking of times you are willing to see any doctor how quickly do you usually get seen?

Question Title

* 8. How do you rate the timescale taken to see a doctor?

Question Title

* 9. How long did you wait for your most recent consultation to start from the agreed appointment time (not the time you arrived at the surgery)?

Question Title

* 10. How do you rate the above waiting time?

Question Title

* 11. What method do you mainly use to obtain repeat prescriptions?

Question Title

* 12. How would you rate the overall efficiency of this method?

Question Title

* 13. Were you aware that Whitstable Medical Practice runs a Walk in Surgery at the three main sites from 8 – 11 Monday to Friday?

Question Title

* 14. Were you aware that Whitstable Medical Practice runs extended hours surgery for those patients who find it difficult to visit surgery during normal working hours? (please tick all that apply and see website for more information)

Question Title

* 15. Are you aware of the practice website and newsletter?

Question Title

* 16. Are you aware of our online facility, Patient Access, which gives you the ability to book appointments, request medication and view parts of your medical record via your computer or mobile phone?

Question Title

* 17. Overall, how would you describe your experience of Whitstable Medical Practice?

Question Title

* 18. Would you recommend Whitstable Medical Practice to someone who has just moved to your local area?

Question Title

* 19. Are you?

Question Title

* 20. How old are you?

Question Title

* 21. Thank you for taking the time to complete this short survey. Whitstable Medical Practice seriously values patient feedback and always believes that there is room for improvement. If you have any other comments or suggestions please use the box below:

T