Customer feedback Please help us improve our client services with your feedback How did you hear about Brentknoll Vets? Question Title * 1. How did you hear about Brentknoll Vets? Google Facebook Recommend a friend scheme Word of mouth Roundabout sign Dog Show / Community Event Can't remember Other (please specify) Question Title * 2. How likely are you to: I wouldn't I might do I would definitely Recommend us to a friend Recommend us to a friend I wouldn't Recommend us to a friend I might do Recommend us to a friend I would definitely Use our hydrotherapy facilities Use our hydrotherapy facilities I wouldn't Use our hydrotherapy facilities I might do Use our hydrotherapy facilities I would definitely Join a health plan Join a health plan I wouldn't Join a health plan I might do Join a health plan I would definitely Buy your pets food from us Buy your pets food from us I wouldn't Buy your pets food from us I might do Buy your pets food from us I would definitely Call us for advice Call us for advice I wouldn't Call us for advice I might do Call us for advice I would definitely Buy flea and worm treatment from us Buy flea and worm treatment from us I wouldn't Buy flea and worm treatment from us I might do Buy flea and worm treatment from us I would definitely Question Title * 3. How would you describe us to a friend? Question Title * 4. How happy were you with your recent visit, please rate each area from 1 - 10 (1 being unhappy and 10 being very happy) 1 2 3 4 5 6 7 8 9 10 N/A The cark parking facilities The cark parking facilities 1 The cark parking facilities 2 The cark parking facilities 3 The cark parking facilities 4 The cark parking facilities 5 The cark parking facilities 6 The cark parking facilities 7 The cark parking facilities 8 The cark parking facilities 9 The cark parking facilities 10 The cark parking facilities N/A The practice appearance The practice appearance 1 The practice appearance 2 The practice appearance 3 The practice appearance 4 The practice appearance 5 The practice appearance 6 The practice appearance 7 The practice appearance 8 The practice appearance 9 The practice appearance 10 The practice appearance N/A The waiting room experience The waiting room experience 1 The waiting room experience 2 The waiting room experience 3 The waiting room experience 4 The waiting room experience 5 The waiting room experience 6 The waiting room experience 7 The waiting room experience 8 The waiting room experience 9 The waiting room experience 10 The waiting room experience N/A The reception staff The reception staff 1 The reception staff 2 The reception staff 3 The reception staff 4 The reception staff 5 The reception staff 6 The reception staff 7 The reception staff 8 The reception staff 9 The reception staff 10 The reception staff N/A The consultation room experience The consultation room experience 1 The consultation room experience 2 The consultation room experience 3 The consultation room experience 4 The consultation room experience 5 The consultation room experience 6 The consultation room experience 7 The consultation room experience 8 The consultation room experience 9 The consultation room experience 10 The consultation room experience N/A The Veterinary Surgeon The Veterinary Surgeon 1 The Veterinary Surgeon 2 The Veterinary Surgeon 3 The Veterinary Surgeon 4 The Veterinary Surgeon 5 The Veterinary Surgeon 6 The Veterinary Surgeon 7 The Veterinary Surgeon 8 The Veterinary Surgeon 9 The Veterinary Surgeon 10 The Veterinary Surgeon N/A The nursing staff The nursing staff 1 The nursing staff 2 The nursing staff 3 The nursing staff 4 The nursing staff 5 The nursing staff 6 The nursing staff 7 The nursing staff 8 The nursing staff 9 The nursing staff 10 The nursing staff N/A Any comments? Question Title * 5. What improvements could we make to better improve our services? Done