The Church of England is undertaking an important past case review of every safeguarding case since 2007.  This involves reading the personal records file of every member of clergy and people who work in the church whether as an organist, volunteer youth worker or employee.  A huge part of this project is to work with survivors to understand how the church can better respond and support them throughout the process and beyond.

The Diocese of London would really like your help in providing feedback about your experience of the safeguarding process and your journey from when you decided to make your disclosure right through to the outcome.  To this end we have worked on producing this survey with two survivor services; NAPAC and Victim Support, who have provided a survivor viewpoint so that we can capture meaningful information to help us better understand issues from a survivor perspective.

Please be assured that all information that you provide will remain strictly confidential and will not be used in any way other than to help us improve our services.  We are not asking you to provide your name. The Diocese of London will also use the information to reach out to survivors and ensure that their journey in the future is well supported and that survivors feel safe. There will be a report published on the PCR2 nationally during 2021 which will use all the valuable feedback provided. 

As part of the PCR2, survivors are also invited to speak with the Independent Reviewer who is an impartial professional and is meeting with survivors who wish to talk about their experience of disclosure and the case management process. If you would like to arrange a conversation, please email pcr2@london.anglican.org.  

We would like to thank you for taking the time to share your experiences with us. There is a range of support available should you feel that you need it. If you would like someone to discuss support needs with you or you have any queries, please contact:

Safeguarding Team
Andy Munro
safeguarding@london.anglican.org
Tel: 020 7932 1224

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* 1. What helped you decide to participate in PCR2?

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* 2. Thinking back to when you made your disclosure; What made you decide to take the first step to reporting the incident?

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* 3. How did you begin the process?

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* 4. What did you know about the process at the very beginning?

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* 5. Did you have a support network? (Family, friends, pastoral support)

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* 6. How easy it was to contact someone who could assist you?

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* 7. If you have answered not very or not at all easy, could you tell us what made it difficult?

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* 8. When you had made contact and were working with people who could help you; What was your experience of the diocesan safeguarding team? (did you feel listened to, did you feel supported when making your disclosure and later when you had to contact them? For example)

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* 9. Were you informed by the diocese about the range of support services available to you?

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* 10. Did you have a support plan?

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* 11. Did you access support services?

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* 12. How easy was it to access services?

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* 13. Were they provided by the diocese or did you source them yourself?

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* 14. What services did you receive?

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* 15. If you did not access services, why was this? (for example: perhaps you felt that it wasn’t right for you at the time or would have like to have had a support service but were unable to find childcare or it was too far to travel).

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* 16. What support do/would you most value?

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* 17. Did/Do you have other informal support clergy pastoral /community support?

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* 18. If yes, what informal support did you have?

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* 19. How supportive was this for you?

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* 20. Are you still receiving a service? Has the service ceased and was it your choice?

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* 21. Would you like to be engaged in services in the future?

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* 22. Thinking about how your case progressed, and the outcome; Were you made aware of the outcome of your case?

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* 23. How do you feel about the outcome?

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* 24. When you began the process, did you know what you hoped for as an outcome?

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* 25. Has what you hoped for changed?

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* 26. What was the most helpful thing about the service/s you received?

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* 27. Did you have the opportunity to make a compliment or complaint?

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* 28. As we draw to the end of our reflection; Has the process been as you expected?

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* 29. What was the most important part of the process for you?

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* 30. Has anything changed for you during the process?

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* 31. How are you feeling about the process now?

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