Working with you to ensure a bright future for classic cars... Thank you for taking part in our survey, your feedback is most valued. There are sixteen very quick, very easy questions which should take just four minutes to complete. Thanks again, we are grateful for your insight. OK Question Title * 1. Which of the following classic marques are you interested in? (select all that apply) MG Triumph Jaguar Classic Mini Austin Healey Mazda MX-5 Morris Minor Lotus Aston Martin Rover Mercedes Datsun Porsche Ford Other (please specify) OK Question Title * 2. What is your age? 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75 or older OK Question Title * 3. Which activities do you enjoy as part of your interest in classic cars? (select all that apply) Reading magazines Attending small / medium size shows and meets Attending large national shows (Goodwood Revival, NEC Restoration Show, NEC Classic Motor Show, Silverstone Classic, etc) Owners club membership Online forums Social media Home mechanics Other (please specify) OK Question Title * 4. What level of parts quality do you want for your classic car? The highest quality parts, I'm happy to pay more for the best High quality parts, even if they cost a bit more OEM parts Reliable parts at a competitive price, nothing fancy Budget parts The least expensive OK Question Title * 5. How do you feel about modifying your classic car? (select all that apply) I prefer my classics original I like the idea of modern engines and gearboxes in classic cars I like the idea of electric conversions for classic cars I like light modifications, retaining the original engine and gearbox OK Question Title * 6. How do you prefer to purchase parts for your classic car? (select all that apply) Online In store Over the phone At shows and events OK Question Title * 7. How long have you been a customer of Moss Europe? Less than a year 1 - 2 years 3 - 5 years 6 - 10 years Over 10 years I haven't made a purchase yet OK Question Title * 8. How likely is it that you would recommend Moss Europe to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 9. Which of the following terms would you use to describe Moss customer service? Extremely helpful Very helpful Somewhat helpful Not so helpful Not at all helpful Other (please specify) OK Question Title * 10. Which of the following words would you use to describe the quality of Moss products? High quality Good quality Acceptable Could be better Poor quality Very poor quality Unacceptable OK Question Title * 11. How would you rate the value for money of Moss products? Excellent value Above average Average Below average Poor value OK Question Title * 12. Do we usually have what you are looking for in stock? Yes, I can usually get everything I need. No, there are often things out of stock. OK Question Title * 13. How would you rate our website with regards to appearance, ease of use, and checkout process? Poor Excellent Poor Excellent OK Question Title * 14. How would you rate our shipping options, costs, and speed? Poor Excellent Poor Excellent OK Question Title * 15. How likely are you to purchase products from Moss again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely OK Question Title * 16. How do you prefer to hear about news, offers and promotions from Moss? (select all that apply) Email Physical mail Social media Other (please specify) OK Question Title * 17. Thank you for your input. Do you have any other comments, feedback or suggestions? OK SUBMIT
