Gold & Wassall Customer Feedback Survey Please take a moment to answer these questions honestly, your feedback is vital to us so we can continually improve our service. OK Question Title * 1. Your name/Company name; OK Question Title * 2. How would you rate the quality of the products you purchase? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 3. How would you rate the quality of the packaging? Good Average Poor OK Question Title * 4. If required, how would you rate the technical advice given by Gold & Wassall? Good Average Poor N/A OK Question Title * 5. How would you rate the overall ordering process from Gold & Wassall? Very easy Easy Neither easy nor difficult Difficult Very difficult OK Question Title * 6. How would you rate Gold & Wassall for delivery performance? Always on time or early Mostly on time or early Sometimes on time, sometimes late Mostly late Always late OK Question Title * 7. If applicable, how would you rate the returns/problem solving process at Gold & Wassall? Very easy Easy Neither easy nor difficult Difficult Very difficult OK Question Title * 8. How would you rate the documentation provided by Gold & Wassall? Extremely clear Very clear Somewhat clear Not so clear Not at all clear OK Question Title * 9. If you have used our website, how useful did you find it? Extremely useful Very useful Somewhat useful Not at all useful N/A OK Question Title * 10. Please use this section to detail any particularly good or bad experiences with Gold & Wassall, or to expand further on the answers given previously. OK DONE