What is important to you when choosing a company to purchase specialist paediatric equipment?

Jiraffe specialise in sourcing and providing postural support equipment and services for everybody, whether at home, school, rest or play!

All information provided within this survey is strictly confidential and will never be shared with third parties.

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* 1. Please tell us who you are

A parent

A physiotherapist

An occupational therapist

A teacher

A purchaser

Other

Other (please specify)

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* 2. How important are the below elements to you when choosing a company to purchase specialist equipment?

	Vital - It's one of the main elements considered	Important	Neither important or unimportant	Unimportant	Irrelevant - it would not influence my choice
Speed of product delivery	Speed of product delivery Vital - It's one of the main elements considered	Speed of product delivery Important	Speed of product delivery Neither important or unimportant	Speed of product delivery Unimportant	Speed of product delivery Irrelevant - it would not influence my choice
Relationship with local Product Advisor	Relationship with local Product Advisor Vital - It's one of the main elements considered	Relationship with local Product Advisor Important	Relationship with local Product Advisor Neither important or unimportant	Relationship with local Product Advisor Unimportant	Relationship with local Product Advisor Irrelevant - it would not influence my choice
Reputation of company	Reputation of company Vital - It's one of the main elements considered	Reputation of company Important	Reputation of company Neither important or unimportant	Reputation of company Unimportant	Reputation of company Irrelevant - it would not influence my choice
Large product range	Large product range Vital - It's one of the main elements considered	Large product range Important	Large product range Neither important or unimportant	Large product range Unimportant	Large product range Irrelevant - it would not influence my choice
Ease of contacting Product Advisor	Ease of contacting Product Advisor Vital - It's one of the main elements considered	Ease of contacting Product Advisor Important	Ease of contacting Product Advisor Neither important or unimportant	Ease of contacting Product Advisor Unimportant	Ease of contacting Product Advisor Irrelevant - it would not influence my choice
Support/knowledge from the customer support team	Support/knowledge from the customer support team Vital - It's one of the main elements considered	Support/knowledge from the customer support team Important	Support/knowledge from the customer support team Neither important or unimportant	Support/knowledge from the customer support team Unimportant	Support/knowledge from the customer support team Irrelevant - it would not influence my choice
Ability to resolve product or service issues quickly	Ability to resolve product or service issues quickly Vital - It's one of the main elements considered	Ability to resolve product or service issues quickly Important	Ability to resolve product or service issues quickly Neither important or unimportant	Ability to resolve product or service issues quickly Unimportant	Ability to resolve product or service issues quickly Irrelevant - it would not influence my choice
Good website with lots of product information	Good website with lots of product information Vital - It's one of the main elements considered	Good website with lots of product information Important	Good website with lots of product information Neither important or unimportant	Good website with lots of product information Unimportant	Good website with lots of product information Irrelevant - it would not influence my choice

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* 3. If you have any comments relating to other elements which are major considerations when choosing a company to purchase specialist postural support equipment, please include them below?

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* 4. How easy is it for you to secure funding for the purchase of specialist equipment?

Very easy - funding is always accessible

Usually easy- although sometimes struggle dependent of cost of equipment

Always difficult

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* 5. Are you aware of any of Jiraffe's service and support options from the list below?

	Are you aware of the service?
Maintenance contracts	Maintenance contracts Are you aware of the service? menu
Product assistance	Product assistance Are you aware of the service? menu
Product Refresh Service	Product Refresh Service Are you aware of the service? menu
Product Recycle Scheme	Product Recycle Scheme Are you aware of the service? menu
APPROVE - Flexible equipment provision (an alternative to purchasing equipment)	APPROVE - Flexible equipment provision (an alternative to purchasing equipment) Are you aware of the service? menu

What is important to you when choosing a company to purchase specialist paediatric equipment?

Jiraffe specialise in sourcing and providing postural support equipment and services for everybody, whether at home, school, rest or play!

Question Title

* 1. Please tell us who you are

Question Title

* 2. How important are the below elements to you when choosing a company to purchase specialist equipment?

Question Title

* 3. If you have any comments relating to other elements which are major considerations when choosing a company to purchase specialist postural support equipment, please include them below?

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* 4. How easy is it for you to secure funding for the purchase of specialist equipment?

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* 5. Are you aware of any of Jiraffe's service and support options from the list below?

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* 6. Your Full Name

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* 7. What is your postcode?

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* 8. What is your email address?

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* 9. May we contact you for further feedback opportunities?