Altrincham FC - Disabled Supporters’ Survey

The J Davidson Stadium, Matchday Experience 2020

As part of the Level Playing Field 2020 Weeks of Action, we are asking Altrincham FC supporters with disabilities, their friends and carers, for their views on their experiences at The J Davidson Stadium. This is part of our commitment to ensure supporters with disabilities receive the best possible match day experience.

Whether you are a disabled supporter, carer, friend or family, regular match-goer or occasional visitor, we would welcome your thoughts. Please pass on this survey to anyone else you think would be interested.

Paper copies of the survey will be available to complete on a match day. If you need assistance in completing the questions, please telephone the club office on 0161 928 1045.

Everyone who submits their survey will be entered into a prize draw to win a pair of Altrincham FC season tickets for 2020/21. To enter, please put your name and email address in your answer to question 10. The closing date is Saturday 10th April 2020.

Privacy statement: All answers provided for this survey will be held anonymously in strict confidence. If you do provide your name and/or email address in order to enter into the prize draw, this will not be held with your survey answers.

Thank you for taking the time to complete this survey. The more information you are able to provide the better, to help improve the experience for you and others. If you need more space to complete any answers then please contact: altrinchamfcinclusivity@gmail.com

Question Title

* 1. Do you consider yourself to be
(Please check all that apply):

A wheelchair user

A person with limited or restricted mobility (not a wheelchair user)

A person who is partially sighted or blind

A person who is hard of hearing or deaf

A person with an intellectual disability (eg. learning difficulties)

A person with a social behavioural disability (e.g. autism, attention deficit disorder or Asperger’s syndrome)

A person with memory loss or condition (e.g. Alzheimer’s)

A person with mental health issues

A person with a hidden disability (e.g. epilepsy, diabetes, Colitis or Caron’s disease etc)

A person who is colour blind

Prefer not to say

I am a Personal Assistant / companion / carer

Not disabled

Other (please specify)

Question Title

* 2. How often have you attended matches at the J Davidson Stadium in the last 12 months?

Ten or more

Five to Nine

Three or Four

Once or Twice

Not at all

I have never been to a match

Question Title

* 3. Since the start of this season, which stands have you used to watch the match?
Please check all that apply

The Family Stand

The Footy Accumulators (Main) Stand

The wheelchair enclosure

The Golf Road end terrace (Behind the goal at the home end)

The Popular Side (The terrace along the side of the pitch)

Not attended a game at the J Davidson Stadium this season

Prefer not to say

Question Title

* 4. What were the reasons for you not attending matches at Altrincham FC as often as you wished in the last 12 months?
Please check all that apply

Worried about how to get to the ground

Problems with transport

Problems with parking

I do not know about disabled fans facilities and services at Altrincham FC

The J Davidson Stadium is difficult for me to access on a match day

There is poor signage

I have no one to go to the match with

I prefer to sit with my family / friends

Facilities and services at Altrincham FC do not currently meet my needs

Problems with access into the Ground (gates, turnstiles, uneven surface)

Concerned that I would not be made to feel welcome

The cost of entry to a match

Question Title

* 5. How would you rate your overall match day experience as a disabled fan at Altrincham FC?

Excellent

Very good

Fairly good

Fairly poor

Very poor

Not applicable

Other (please explain)

Question Title

* 6. How might Altrincham FC improve on your existing match day experience at The J Davidson Stadium?
Please check all that apply

Increased allocation of wheelchair user spaces

Provision for wheelchair users at raised level

Quieter area or lounge (e.g. for fans with autism, attention deficit disorder, Asperger’s syndrome, Alzheimer’s etc)

A dedicated audio-descriptive commentary service (other than current Radio Robins commentary)

Increased Wi-fi provision to access Radio Robins match commentary in the ground

Additional easy accessible toilet facilities

Reserved allocation of easy access and amenity seats

Question Title

* 7. From your experience, how do you rate the accessible (disabled) toilets at Altrincham FC?
Please check all that apply

Very good

Fairly good

Very poor

Have to wait too long

Have to explain my requirements to a steward every time

Difficult to access from the wheelchair shelter

Not suitable to my needs

Other (please specify)

Question Title

* 8. Would you be interested in joining a Disabled Supporters Association (DSA) at Altrincham FC?

Yes

Maybe

Question Title

* 9. In your opinion what should Altrincham FC consider as a priority for improving the facilities and services it offers supporters with disabilities at The J Davidson Stadium? Please tell us how your ideas on how Altrincham FC might improve your experience when visiting on match days.

Question Title

* 10. You may remain anonymous but please include your email address if you want to be entered into the draw for a pair of Season Tickets for next season 2020/21.

Name

Email Address

Phone Number

Altrincham FC - Disabled Supporters’ Survey

The J Davidson Stadium, Matchday Experience 2020

Question Title

* 1. Do you consider yourself to be(Please check all that apply):

Question Title

* 2. How often have you attended matches at the J Davidson Stadium in the last 12 months?

Question Title

* 3. Since the start of this season, which stands have you used to watch the match? Please check all that apply

Question Title

* 4. What were the reasons for you not attending matches at Altrincham FC as often as you wished in the last 12 months?Please check all that apply

Question Title

* 5. How would you rate your overall match day experience as a disabled fan at Altrincham FC?

Question Title

* 6. How might Altrincham FC improve on your existing match day experience at The J Davidson Stadium?Please check all that apply

Question Title

* 7. From your experience, how do you rate the accessible (disabled) toilets at Altrincham FC?Please check all that apply

Question Title

* 8. Would you be interested in joining a Disabled Supporters Association (DSA) at Altrincham FC?

Question Title

* 9. In your opinion what should Altrincham FC consider as a priority for improving the facilities and services it offers supporters with disabilities at The J Davidson Stadium? Please tell us how your ideas on how Altrincham FC might improve your experience when visiting on match days.

Question Title

* 10. You may remain anonymous but please include your email address if you want to be entered into the draw for a pair of Season Tickets for next season 2020/21.

* 1. Do you consider yourself to be
(Please check all that apply):

* 3. Since the start of this season, which stands have you used to watch the match?
Please check all that apply

* 4. What were the reasons for you not attending matches at Altrincham FC as often as you wished in the last 12 months?
Please check all that apply

* 6. How might Altrincham FC improve on your existing match day experience at The J Davidson Stadium?
Please check all that apply

* 7. From your experience, how do you rate the accessible (disabled) toilets at Altrincham FC?
Please check all that apply