Welsh Ambulance Service Coronavirus Survey

Question Title

* 1.
During the coronavirus pandemic, have you used any of the services delivered by the Welsh Ambulance Service?

A. 999 Emergency Medical Service

B. Non-Emergency Patient Transport Service (NEPTS)

C. NHS 111 Wales (previously known as NHS Direct Wales)

D. No, I haven't used any of your services

If you answered Yes above, please can you tell us a little more about your experience? (You could tell us about how our staff treated you, the time it took for a response to arrive or the information you were given on the telephone)

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* 2.
Did you put off accessing any of our services during the coronavirus pandemic and if so why? (Please tell us which service you put off using, e.g. 999 service/Non-Emergency Patient Transport/NHS 111 Wales)

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* 3.
How easy have you found it to access information from us about what you should do to keep yourself safe during the coronavirus pandemic?

A. Very easy

B. Easy

C. Neither easy or difficult

D. Difficult

E. Very difficult

Comments:

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* 4.
Have you used the NHS 111 Wales (previously NHS Direct Wales) website during the coronavirus pandemic?

A. Yes

B. No

If yes, please tell us what you thought about the information available on the website: (please specify)

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* 5.
What do you think about the way we kept you informed about the Welsh Ambulance Services NHS Trust during the coronavirus pandemic?

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* 6.
Did you contact us to provide an offer of help with equipment, accommodation or volunteering? If so, how easy did you find this process?

A. Very Easy

B. Easy

C. Difficult

D. Very Difficult

E. Not Applicable / I did not contact you with an offer of help

How do you think we can improve our response to those who offer us help in the future?

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* 7.
What else do you think we could do to better inform the public?

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* 8.
Is there anything else you would like to tell us?

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* 9.
How old are you?

A. Under 16

B. 16 - 24

C. 25 - 34

D. 35 - 44

E. 45 - 54

F. 55 - 64

G. 65 - 74

H. 75+

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* 10.
Are your day to day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months?

A. Yes, a lot

B. Yes, a little

C. Not at all

Comments:

Question Title

* 11.
Which of the following best describes your ethnic group?

A. White / White British

B. Asian / Asian British

C. Black / African / Caribbean / Black British

D. Arab

E. Mixed ethnicity

F. Gypsy or Irish Traveller

G. Prefer not to say

H. Any other ethnic group (please specify):

Welsh Ambulance Service Coronavirus Survey

Question Title

* 1. During the coronavirus pandemic, have you used any of the services delivered by the Welsh Ambulance Service?

Question Title

* 2. Did you put off accessing any of our services during the coronavirus pandemic and if so why? (Please tell us which service you put off using, e.g. 999 service/Non-Emergency Patient Transport/NHS 111 Wales)

Question Title

* 3. How easy have you found it to access information from us about what you should do to keep yourself safe during the coronavirus pandemic?

Question Title

* 4. Have you used the NHS 111 Wales (previously NHS Direct Wales) website during the coronavirus pandemic?

Question Title

* 5. What do you think about the way we kept you informed about the Welsh Ambulance Services NHS Trust during the coronavirus pandemic?

Question Title

* 6. Did you contact us to provide an offer of help with equipment, accommodation or volunteering? If so, how easy did you find this process?

Question Title

* 7. What else do you think we could do to better inform the public?

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* 8. Is there anything else you would like to tell us?

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* 9. How old are you?

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* 10. Are your day to day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months?

Question Title

* 11. Which of the following best describes your ethnic group?

* 1.
During the coronavirus pandemic, have you used any of the services delivered by the Welsh Ambulance Service?

* 2.
Did you put off accessing any of our services during the coronavirus pandemic and if so why? (Please tell us which service you put off using, e.g. 999 service/Non-Emergency Patient Transport/NHS 111 Wales)

* 3.
How easy have you found it to access information from us about what you should do to keep yourself safe during the coronavirus pandemic?

* 4.
Have you used the NHS 111 Wales (previously NHS Direct Wales) website during the coronavirus pandemic?

* 5.
What do you think about the way we kept you informed about the Welsh Ambulance Services NHS Trust during the coronavirus pandemic?

* 6.
Did you contact us to provide an offer of help with equipment, accommodation or volunteering? If so, how easy did you find this process?

* 7.
What else do you think we could do to better inform the public?

* 8.
Is there anything else you would like to tell us?

* 9.
How old are you?

* 10.
Are your day to day activities limited because of a health problem or disability which has lasted, or is expected to last, at least 12 months?

* 11.
Which of the following best describes your ethnic group?