Welcome to this year’s Wet Leisure Industry Survey conducted by Golden Coast.

Thank you for taking the time to complete this; it should only take you a few minutes.

The first Survey took place in 2011 and the results were published at SPATEX the following year. The original concept of an industry wide survey came from Golden Coast and was simply this;

“Other industries and markets have facts, figures and statistics that are available to all and they help people make better decisions and grow better businesses. We should be the same.” Jamie Adams, MD of Golden Coast

Within the year, the Wet Leisure Industry Survey had received the full support of the BSPF and this year we are pleased to announce that the Survey also has the full support of ISPE and Swimming Pool News.

There are no questions that you are required to answer but the more detailed your response is, the more help it will be to all of us. All responses are anonymous.

The results of the Survey will be published in a report that is made freely available to you and the industry.

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* 1. Which region of the UK does your business operate from?

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* 2. How many employees do you have in your business?

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* 3. Which Sectors of the wet leisure industry do you serve? Please check all that apply.

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* 4. Are your customers and clients domestic, commercial or a mixture of both?

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* 5. How is your business best described?

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* 6. What are the services that you offer your customers? Please check all that apply.

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* 7. On the following scale, how did you find business conditions this year?

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* 8. What would you say were the things that had the biggest influence on your business this year?

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* 9. During 2018, how many of the following products did you install?

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* 10. Would you describe most of those sales as being at the top-end of the market, budget conscious or somewhere in between?

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* 11. What marketing and advertising do you do for your business? Please check all that apply.

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* 12. What form of marketing works best for your business and why do you think that is?

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* 13. On the following scale, how do you expect business conditions to be next year?

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* 14. What do you think are the biggest challenges your business will face in 2019?

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* 15. Which of these market trends are your customers following?

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* 16. Have you seen growth in the spas and hot tubs sector this year?

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* 17. If you are working in the pool sector, are your jobs mostly new builds or refurbishments?

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* 18. Have you seen growth in the sauna and steam sector this year?

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* 19. Are there any other comments or thoughts that you would like to add?

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