Council Tax arrears is the most common debt issue Citizens Advice helps with across the country. We would like to ask you a couple of questions about your Council Tax Collection experience. Your response will help us to identify why people are falling into arrears and if there are any barriers you have encountered in contacting Plymouth City Council and trying to negotiate a repayment plan .  

This survey has been designed to take 5 minutes to answer and all responses are completely confidential and anonymous.

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* 2. How much is monthly household income?

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* 3. Has your household income changed in the last 12 months?