Contactless Card Habits A Survey From Card Cutters A survey about how you, the consumer, uses contactless credit and debit cards in the market place. We are undertaking this survey as market research to gain insight into the saturation of contactless payments throughout the UK. OK What's the highest value transaction you can pay for using a contactless card? Question Title * 1. What's the highest value transaction you can pay for using a contactless card? £20 £30 £40 There isn't a limit I don't know OK How often do you use your contactless card? Question Title * 2. How often do you use your contactless card? Every day A few times a week About once a week A few times a month Once a month Less than once a month OK How secure do you think contactless transactions are (10 = very secure, 1 = dangerously insecure)? Question Title * 3. How secure do you think contactless transactions are (10 = very secure, 1 = dangerously insecure)? 1 10 Clear i We adjusted the number you entered based on the slider’s scale. OK Do you use any of the following digital wallets (tick all that apply)? Question Title * 4. Do you use any of the following digital wallets (tick all that apply)? Apple Pay Samsung Pay Android Pay Other Digital Wallet None OK Why do you use contactless transactions (tick all that apply)? Question Title * 5. Why do you use contactless transactions (tick all that apply)? Easier to complete a transaction Quicker than chip & pin Safer than chip & pin I can use my phone More convenient Out of habit My bank recommends it I can never remember my PIN Other (please specify) OK Out of preference, how would you rate the following payment methods? (1 Being most preferred, 5 being least preferred) Question Title * 6. Out of preference, how would you rate the following payment methods? (1 Being most preferred, 5 being least preferred) 1 2 3 4 5 Cash 1 2 3 4 5 Contactless credit/debit card 1 2 3 4 5 Chip & PIN 1 2 3 4 5 Cheque 1 2 3 4 5 Digital Wallet (Apple Pay, Samsung Pay, etc) OK Do you think the limit on contactless transactions should be raised? Question Title * 7. Do you think the limit on contactless transactions should be raised? Yes No Don't mind OK Would not having a contactless payment option put you off a store transaction? Question Title * 8. Would not having a contactless payment option put you off a store transaction? Yes No OK Where do you use your contactless card most? Question Title * 9. Where do you use your contactless card most? Supermarket High Street store Small business/boutique Public transport Petrol station Fast food restaurant Coffee shop Bars and Restaurants Other (please specify) OK How did you find out about this survey? Question Title * 10. How did you find out about this survey? Facebook Twitter LinkedIn Card Cutters website Google+ Other (please specify) OK DONE