* 1. What was your first impression when you entered our website?

* 2. Did you find everything you wanted on your visit to our website?

* 3. How easy was it to find what you were looking for on our website?

* 4. Did you like the design of the website?

* 5. Did you find the language used on the website clear and easy to understand?

* 6. What do you find most frustrating about our website?

* 7. How likely is it that you would recommend our website to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

* 8. Do you have any other comments about how we can improve our website?

T