* 1. Please provide your contact details:

* 2. Were you satisfied with the level of support provided by your local representative (ILA) of The Rowan Organisation?

* 3. Were you satisfied with the length of time it took for your ILA to respond when you tried to contact them?

* 4. Can you suggest any improvements to the service we offer?

* 5. Do you have anything you would like to share with us regarding your experience of Direct Payments / Personal Budgets / Personal Health Budgets / Support Planning?

* 6. Are you interested in joining our Board of Membership and having the opportunity to participate in discussions regarding the management and direction of the Rowan Organisation. We would welcome your input and will contact you to discuss should you like further information?

* 7. Do you have any other comments, questions, or concerns?