Booking an appointment

Question Title

* 1. Which surgery do you use most frequently?

Question Title

* 2. How easy was it for you to book an appointment?

  Very difficult Difficult Easy Very Easy N/A
Getting through on the telephone
Using the online booking portal
Getting an appointment on a convenient day
Getting an appointment at a convenient time
Getting an appointment with the specific vet you wanted to see

Question Title

* 3. How satisfied are you with the service you received when booking?

  Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied
Helpfulness of the practice team
Friendliness of the practice team
Overall booking experience
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25% of survey complete.