Customer Feedback Survey 2021

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* 1. How long have you been using OAL qualifications and/or End Point Assessment Services?

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* 2. How helpful do you find our staff?

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* 3. How responsive have we been to any questions or concerns?

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* 4. Does our range of qualifications and End Point Assessment services meet your needs?

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* 5. What other qualifications and/or End Point Assessment Services might you consider using us for? What do we need to do to make this happen?

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* 6. how would you rate the quality of our End Point Assessment services overall taking into consideration support, materials, process and communications?

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* 7. how would you rate the quality of our qualifications overall taking into account support, materials, process and communications?

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* 8. how would you rate OAL's online portal for qualifications and end point assessment?

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* 9. How satisfied are you with our training and support in helping you use the online portal?

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* 10. Overall how would you rate OAL?

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