Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Cumbria business post-Coronavirus 2021 recovery survey Question Title * 1. How would you gauge the impact of the global Coronavirus pandemic, and periods of lockdown, on your business to date? No impact Minor Moderate Severe Feel free to provide more information OK Question Title * 2. How would you gauge the impact of Brexit, and The EU–UK Trade and Cooperation Agreement - which came into affect on 1 January - on your business to date? No impact Minor Moderate Severe Feel free to provide more information OK Question Title * 3. How has the Covid-19 outbreak affected your business? (tick all that apply) Reduced sales Difficulty sourcing supplies/components Increased staff absence through illness/self-isolation Other (please specify) OK Question Title * 4. How has the current EU-UK arrangements active in 2021 affected your business? (tick all that apply) Reduced sales Difficulty sourcing supplies/components Loss of EU-based workforce and difficulties recruiting An impact on the company's export figures Other (please specify) OK Question Title * 5. At what level is your business currently open and operating? Fully Open and operational Partially open (some facilities still unavailable) Partially open (limited numbers) Partially open (limited hours/days) Feel free to provide more information OK Question Title * 6. Approximately at what percentage of your usual capacity are you currently open and operating at? E.g. 100%, 50% OK Question Title * 7. Approximately what percentage of your usual income levels are you generating? e.g. 100%, 50% (use minus if operating at a loss) OK Question Title * 8. How have sales, orders and/or visitor numbers been, and how have the level of forward sales been, compared to how they would were pre-Covid and pre-Brexit? 2021 year-to-date overall January February March April May June July August Significantly down Significantly down 2021 year-to-date overall Significantly down January Significantly down February Significantly down March Significantly down April Significantly down May Significantly down June Significantly down July Significantly down August Slightly down Slightly down 2021 year-to-date overall Slightly down January Slightly down February Slightly down March Slightly down April Slightly down May Slightly down June Slightly down July Slightly down August The Same The Same 2021 year-to-date overall The Same January The Same February The Same March The Same April The Same May The Same June The Same July The Same August Slightly up Slightly up 2021 year-to-date overall Slightly up January Slightly up February Slightly up March Slightly up April Slightly up May Slightly up June Slightly up July Slightly up August Significantly up Significantly up 2021 year-to-date overall Significantly up January Significantly up February Significantly up March Significantly up April Significantly up May Significantly up June Significantly up July Significantly up August OK Question Title * 9. Thinking now about current staffing and sales markets compared to pre-Covid and before the current Brexit arrangements... What % of your current sales and business is from overseas? What would that % have been previously? What % of your current staff are from outside the UK? What would that % have been previously? OK Question Title * 10. Approximately what percentage of your usual staffing levels are you currently operating with? e.g. 100%, 50% OK Question Title * 11. Are any of the following a problem for your business? Significant problem Slight problem No problem Recruitment of staff Recruitment of staff Significant problem Recruitment of staff Slight problem Recruitment of staff No problem Recruitment of staff Recruitment of staff Recruitment of staff Recruitment of staff Recruitment of staff Loss of European staff post-Brexit Loss of European staff post-Brexit Significant problem Loss of European staff post-Brexit Slight problem Loss of European staff post-Brexit No problem Loss of European staff post-Brexit Loss of European staff post-Brexit Loss of European staff post-Brexit Loss of European staff post-Brexit Loss of European staff post-Brexit Recruitment costs Recruitment costs Significant problem Recruitment costs Slight problem Recruitment costs No problem Recruitment costs Recruitment costs Recruitment costs Recruitment costs Recruitment costs Lack of applicants Lack of applicants Significant problem Lack of applicants Slight problem Lack of applicants No problem Lack of applicants Lack of applicants Lack of applicants Lack of applicants Lack of applicants Retention of staff Staff not returning after furlough e.g. due to change of job or circumstances Retention of staff Staff not returning after furlough e.g. due to change of job or circumstances Significant problem Retention of staff Staff not returning after furlough e.g. due to change of job or circumstances Slight problem Retention of staff Staff not returning after furlough e.g. due to change of job or circumstances No problem Retention of staff Staff not returning after furlough e.g. due to change of job or circumstances Retention of staff Staff not returning after furlough e.g. due to change of job or circumstances Retention of staff Staff not returning after furlough e.g. due to change of job or circumstances Retention of staff Staff not returning after furlough e.g. due to change of job or circumstances Retention of staff Staff not returning after furlough e.g. due to change of job or circumstances Agency costs Agency costs Significant problem Agency costs Slight problem Agency costs No problem Agency costs Agency costs Agency costs Agency costs Agency costs Skills shortages Skills shortages Significant problem Skills shortages Slight problem Skills shortages No problem Skills shortages Skills shortages Skills shortages Skills shortages Skills shortages Other (please specify) OK Question Title * 12. What impact are staffing issues having on your business?(please tick all that apply) Limits business capacity Increases costs significantly Reduces quality of visitor experience Impacts on profitability Other If other please specify/any comments OK Question Title * 13. What, if any, have you offered to improve recruitment success?(please tick all that apply) Increased salaries Improved shift patterns Offered transport Offered accommodation Offered other benefits Other (please specify) OK Question Title * 14. Any further comments? What would help? OK Question Title * 15. Are you concerned about any of the following going forward?Please tick all that apply. Cash flow Debts Consumer Confidence Restrictions on overseas travel (inbound) Opening up of overseas travel (outbound) Lack of group trade Continuing to facilitate booking changes Cancellations Lack of forward bookings Having to offer price reductions Increased competition for visitors Having to increase marketing and advertising spend Having to target new/different markets Delivering to visitor expectations Lack of clear information for businesses Lack of clear information for visitors Increased costs Managing an increase in demand Supply chain issues Recruitment of staff Retention of staff Staff training Agency costs Skills shortages Other OK Question Title * 16. What is your Number One concern currently? OK Question Title * 17. Going forward, what would help your business?Please tick all that apply. Government changing its policy on foreign workers Financial assistance - grants Financial assistance - loans Information for visitors Positive PR/marketing to build consumer confidence Help with cash flow Business advice HR advice Marketing support IT support Accounting support Advice on grant schemes available Help with change of business use Another Eat Out to Help Out scheme Other OK Question Title * 18. What other support could the Government provide that would help your business? OK Question Title * 19. At the present time, how confident do you feel that your business/organisation will be able to survive... Confident Not confident Don't know To the end of 2021 To the end of 2021 Confident To the end of 2021 Not confident To the end of 2021 Don't know To the end of 2021 To the end of 2021 To the end of 2022 To the end of 2022 Confident To the end of 2022 Not confident To the end of 2022 Don't know To the end of 2022 To the end of 2022 The next five years The next five years Confident The next five years Not confident The next five years Don't know The next five years The next five years OK Question Title * 20. Any further comments? OK Question Title * 21. Where in Cumbria does your business operate? (tick all that apply) Allerdale Barrow Carlisle Copeland Eden South Lakeland Lake District National Park Yorkshire Dales National Park Out of county/elsewhere OK Question Title * 22. What kind of location? Rural/village Small town Large town/city Seaside/coastal OK Question Title * 23. What was your turnover in the 2019/2020 financial year? <£10k £10k-£30k £30-£66k £60k-£100k £100k-£250k £250k-£500k £500k-£1m £1m-£2m £2m+ prefer not to say OK Question Title * 24. Including yourself, how many people are employed by your business? Just me 2 3-5 6-10 11-20 21-50 51-100 100-250 250+ OK Question Title * 25. The media often ask us to put them in touch with businesses prepared to be interviewed about a number of topics. If you're happy to potentially talk to the media, be referenced by the Chamber, or talk further to a Chamber member of staff about any business issues, then please leave your details here: Contact name Business name Email Address Phone Number OK DONE
