We would like to find out about our patients' views and experiences of the practice, so we can improve the service we provide and meet the health needs of all our patients going forward. So we would really appreciate it, if you could complete the following survey, which will only take a few minutes of your time.

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* 1. Were you satisfied with the last appointment that you were offered by the practice?

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* 2. Last time that you tried to book an appointment with the practice how many times did you have to contact the practice before you were able to successfully book an appointment?

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* 3. How would you rate your most recent experience of making an appointment at the practice?

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* 4. What is the most important thing we could do to improve your experience of booking an appointment with the practice?

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* 5. If you have ever visited the Practice website, how did you find out about it?

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* 6. If you have visited the practice website did it provide you with the information, service or help that you were looking for?

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* 7. The Practice is considering redeveloping its website; which of the following functions do you think would be useful? 
(NB. you can select as many of the options listed below as you like)

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* 8. The Practice is considering providing self-care advice on its website.  Which of the following do you think would be useful to include?
(NB. you can select as many of the options listed below as you like)

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* 9. How do you think that you will book an appointment next time you wish to make one with the practice?

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* 10. The practice is considering expanding its clinical team to include clinical pharmacists, nurses, healthcare assistants, physiotherapists, and social prescribers. Would you consider booking an appointment with a different member of the clinical team other than a GP if the practice advised you it was appropriate to do so?

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* 11. Reflecting on the last time you saw a GP, do you think that your issue could have been dealt with by a different member of the clinical team?

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* 12. Have you ever used any of the following for healthcare advice or self-care?
(NB. you can select as many of the options listed below as you like)

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* 13. If you have used online self-care advice in the past did you still need an appointment at the practice?

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* 14. Instead of a face to face appointment with a practice clinician please indicate if you would be happy with any of the following forms of consultation if appropriate?
(NB. you can select as many of the options listed below as you like)

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* 15. If the practice were to offer its patients group advisory/self-care sessions, themed around specific medical conditions or to improve health and wellbeing, which of the following do you think would be useful?
(NB. you can select as many of the options listed below as you like)

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* 16. The Practice is exploring ways of making it easier for patients to be consulted and give feedback on the services that it provides. Please indicate your preferred methods of engaging with the practice.
(NB. you can select as many of the options listed below as you like)

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* 17. Are You?

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* 18. How old are you?

0 of 18 answered
 

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