Shop survey Thank you for taking the time to complete this 10 minute survey. The questions are about our online shop.All responses will be anonymous and your feedback will be used to help inform improvements to the shop. If you have any questions, please contact digital@jostrust.org.uk OK Question Title * 1. What do you use the shop for? To order or download information materials To order or download fundraising resources, clothing or merchandise OK Question Title * 2. On the shop there are four categories: Information Fundraising resources Clothing Merchandise Do you find these categories useful? Yes No Not sure Please tell us why OK Question Title * 3. The information section of the shop has four subcategories: HPV Cervical screening and abnormalities Cervical cancer General materials Do you use these sub-categories to find materials you’re looking for? Yes No Not sure OK Question Title * 4. Do you find these sub-categories useful? Yes No Not sure Please tell us why OK Question Title * 5. Would you like to see any of the following additional ways to search for materials? Filters to refine the products shown on a page Search bar to search within the shop Other (please specify) OK Question Title * 6. How easy is it to find what you’re looking for on the shop? Very easy Easy Neither easy nor difficult Difficult Very difficult Please tell us why OK Question Title * 7. How easy is it to download materials from the shop? Very easy Easy Neither easy nor difficult Difficult Very difficult I have never downloaded materials Please tell us why OK Question Title * 8. How easy do you find it to order materials on the shop? Very easy Easy Neither easy nor difficult Difficult Very difficult I have never ordered materials Please tell us why OK Question Title * 9. Have you experienced any of these problems when ordering or downloading materials? (select all that apply) Item out of stock Wanted to order higher quantities Couldn’t find file download Took a long time to complete order Couldn’t find what I was looking for Order wouldn’t go through Didn’t get confirmation email Needed help with my order None of the above Other (please specify) OK Question Title * 10. What do you think would make the shop easier to use? OK Question Title * 11. After submitting an order, you should receive a confirmation email. Would you like to receive more notifications about your order? Yes No Not sure Please tell us why OK Question Title * 12. Do you use the user account area (the area you can see when logging into the website)? Yes No Not sure OK NEXT