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Children and young people's survey

We are revamping our children’s emergency department at The James Cook University Hospital and we need your ideas.

We would love to hear from parents, children and young people about what you would like to see included in our new waiting area.

The questions in this survey are aimed directly at children and young people. If you are completing this as a parent / carer please involve your children as much as possible. 

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* 1. What age range are you?

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* 2. Have you attended an emergency department before?

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* 3. Sometimes people have to wait in the emergency department for a long time - are there certain games / entertainment we could provide to help put you at ease while you are waiting?

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* 4. In what ways can we make our space more suitable for you?

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* 5. Do you have any preferences as to how we ensure your dignity and privacy are respected?

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* 6. What information would you like to be given or made available while you are with us?

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* 7. Is there anything we can do or provide that would make you feel really safe while with us?

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* 8. Do you find waiting in an unfamiliar environment upsetting or difficult and if so how could we help this?

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* 9. If you have physical disabilities are there any particular challenges for you when attending the hospital?

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* 10. If you have visited us in the last six months or so, was there anything really good about your experience that we should keep doing?

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* 11. If you have visited us in the last six months or so, are there any particular improvements you would like to see?

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* 12. If you have any further comments or suggestions please include them here:

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