1. Introduction & LINX

Dear Member,

This is the LINX membership survey of 2020.

We would be grateful for your cooperation in providing us with frank and honest answers to the below questions, a process that will take approximately 10 - 15 minutes.

For completing this survey you have 3 chances of winning a webcam and external USB microphone bundle! If you would like to be included in this competition please enter your email address at the end of the survey (where asked) and we will draw the lucky winners once the survey closes, on Friday 16th October. Good Luck!

We accept one response from each membership. The first response from each membership will be recognised. All entrants to the competition will be included in the prize draw. 

It's important for us to understand how members feel LINX is performing in all aspects of our work, and where you think there is room for improvement. We can then consider your response to help model future plans and developments.

Once collated and analysed, the results of this survey will be presented by myself at LINX110 members meeting on the 2nd & 3rd November 2020.

If you have any queries about the questions, please contact Member Relations - Tel: +44 1733 207777 or mr@linx.net 

Kind regards,

Kurtis Lindqvist
LINX CEO

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* 1. Please enter your membership/organisation name and ASN.

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* 2. Please use the best option that best describes your location.

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* 3. What type of organisation do you work for?

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* 4. How many staff do you have in your organisation?

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* 5. Do you feel that LINX is doing a good job?

  1 Poor 2 3 4 5 6 7 8 9 10 Outstanding No opinion
Current overall performance

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* 6. Do you feel LINX has changed over the last couple of years?
(Please don't answer if you have joined LINX since January 2020)

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* 7. How likely is it that you would recommend LINX to a friend or colleague?

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* 8. What is the number 1 improvement you think LINX could make?

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* 9. How well does LINX's overall offering meet your interconnect needs?

  1 Poor 2 3 4 5 6 7 8 9 10 Outstanding No opinion
Meets your needs

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* 10. Please rank the following competencies in order of importance to your organisation when considering LINX services.   5 = highest level of importance, 1 = lowest level of importance:

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* 11. Please rate LINX on a scale of 1-10 in the following areas:

  1 Poor 2 3 4 5 6 7 8 9 10 Outstanding No opinion
Stability of exchange platform?
Responsiveness to member requests?
Engineering competence?
Good value?
Are we easy to do business with?

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