Help the NHS and Social Care Services
Healthwatch Sunderland provides an independent voice for people who use publicly funded health and social care services. Our role is to ensure that people’s views are listened to and fed back to service providers and commissioners in order to improve services.
With these essential services facing unprecedented challenges, it is vital that we get your views during the COVID-19 pandemic on how services are being delivered, which is why we have put together this short survey. We will share your views and experiences of using health and social care services during the Coronavirus outbreak with our local hospitals, GP Practices, community health and care services, NHS Clinical Commissioning Group, and with Sunderland City Council. They can then understand directly from you what is going well, but also what else you need and what could be improved in responding to Coronavirus.

At this stage, the survey has been designed to gather information about health and social care services in general, however further information may be needed as we collate the results and understand peoples experiences. If you would be interested in supporting this work further we will be keeping you up to date with how you can do this through our website, newsletter and social media. Alternatively you can contact us direct to let us know you wish to take part in future work. 

Please note the information you provide will be kept confidential, except that anonymised quotes may be used.

The survey should take no longer than 5-10 minutes to complete.