Public consultation on the work of Heart of the South West Trading Standards Survey

We currently operate in 13 function areas outlined below, and give three of the areas priority each year. To help us plan our top three priorities for next year, we'd like to know what is most important to you, as a Devon, Plymouth, Somerset or Torbay resident or business.

We will combine the results with other data to plan our priorities for the next financial year, but rest assured our work will continue across all function areas to protect consumers and help good businesses to prosper.

	First priority	Second priority	Third priority
Consumer education (ensuring the public know about their consumer rights, in partnership with Citizens Advice)	Consumer education (ensuring the public know about their consumer rights, in partnership with Citizens Advice) First priority	Consumer education (ensuring the public know about their consumer rights, in partnership with Citizens Advice) Second priority	Consumer education (ensuring the public know about their consumer rights, in partnership with Citizens Advice) Third priority
Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc)	Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) First priority	Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) Second priority	Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) Third priority
Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients)	Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) First priority	Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) Second priority	Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) Third priority
Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely)	Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) First priority	Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) Second priority	Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) Third priority
Product safety (ensuring goods supplied to consumers are safe)	Product safety (ensuring goods supplied to consumers are safe) First priority	Product safety (ensuring goods supplied to consumers are safe) Second priority	Product safety (ensuring goods supplied to consumers are safe) Third priority
Animal disease control (preventing and controlling any outbreaks of diseases)	Animal disease control (preventing and controlling any outbreaks of diseases) First priority	Animal disease control (preventing and controlling any outbreaks of diseases) Second priority	Animal disease control (preventing and controlling any outbreaks of diseases) Third priority
Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will later enter the food chain)	Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will later enter the food chain) First priority	Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will later enter the food chain) Second priority	Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will later enter the food chain) Third priority
Doorstep crime (preventing often vulnerable people from becoming victims of “rogue” traders and investigating offences as appropriate)	Doorstep crime (preventing often vulnerable people from becoming victims of “rogue” traders and investigating offences as appropriate) First priority	Doorstep crime (preventing often vulnerable people from becoming victims of “rogue” traders and investigating offences as appropriate) Second priority	Doorstep crime (preventing often vulnerable people from becoming victims of “rogue” traders and investigating offences as appropriate) Third priority
Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs)	Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) First priority	Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) Second priority	Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) Third priority
Fair trading (including misdescription of goods and services, misleading pricing and fraudulent business practices)	Fair trading (including misdescription of goods and services, misleading pricing and fraudulent business practices) First priority	Fair trading (including misdescription of goods and services, misleading pricing and fraudulent business practices) Second priority	Fair trading (including misdescription of goods and services, misleading pricing and fraudulent business practices) Third priority
Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims)	Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims) First priority	Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims) Second priority	Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims) Third priority
Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme)	Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) First priority	Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) Second priority	Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) Third priority
Age restricted products (preventing harm caused by the supply of products such as alcohol and tobacco to under 18's)	Age restricted products (preventing harm caused by the supply of products such as alcohol and tobacco to under 18's) First priority	Age restricted products (preventing harm caused by the supply of products such as alcohol and tobacco to under 18's) Second priority	Age restricted products (preventing harm caused by the supply of products such as alcohol and tobacco to under 18's) Third priority

First priority

Second priority

Third priority

Consumer education (ensuring the public know about their consumer rights, in partnership with Citizens Advice)

Consumer education (ensuring the public know about their consumer rights, in partnership with Citizens Advice) First priority

Consumer education (ensuring the public know about their consumer rights, in partnership with Citizens Advice) Second priority

Consumer education (ensuring the public know about their consumer rights, in partnership with Citizens Advice) Third priority

Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc)

Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) First priority

Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) Second priority

Weights and measures (protecting consumers from short measure – from testing packing processes in factories, through to checking petrol pumps and shop scales etc) Third priority

Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients)

Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) First priority

Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) Second priority

Food standards (ensuring food is accurately described and labelled, and does not contain banned additives or ingredients) Third priority

Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely)

Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) First priority

Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) Second priority

Licensing (ensuring petrol stations operate safely and that explosives/fireworks are stored safely) Third priority

Product safety (ensuring goods supplied to consumers are safe)

Product safety (ensuring goods supplied to consumers are safe) First priority

Product safety (ensuring goods supplied to consumers are safe) Second priority

Product safety (ensuring goods supplied to consumers are safe) Third priority

Animal disease control (preventing and controlling any outbreaks of diseases)

Animal disease control (preventing and controlling any outbreaks of diseases) First priority

Animal disease control (preventing and controlling any outbreaks of diseases) Second priority

Animal disease control (preventing and controlling any outbreaks of diseases) Third priority

Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will later enter the food chain)

Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will later enter the food chain) First priority

Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will later enter the food chain) Second priority

Agriculture (ensuring that safe and wholesome feed is made and fed to farm animals - which will later enter the food chain) Third priority

Doorstep crime (preventing often vulnerable people from becoming victims of “rogue” traders and investigating offences as appropriate)

Doorstep crime (preventing often vulnerable people from becoming victims of “rogue” traders and investigating offences as appropriate) First priority

Doorstep crime (preventing often vulnerable people from becoming victims of “rogue” traders and investigating offences as appropriate) Second priority

Doorstep crime (preventing often vulnerable people from becoming victims of “rogue” traders and investigating offences as appropriate) Third priority

Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs)

Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) First priority

Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) Second priority

Animal health and welfare of farm animals (starting from the farm, through to livestock markets and abattoirs) Third priority

Fair trading (including misdescription of goods and services, misleading pricing and fraudulent business practices)

Fair trading (including misdescription of goods and services, misleading pricing and fraudulent business practices) First priority

Fair trading (including misdescription of goods and services, misleading pricing and fraudulent business practices) Second priority

Fair trading (including misdescription of goods and services, misleading pricing and fraudulent business practices) Third priority

Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims)

Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims) First priority

Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims) Second priority

Scams (supporting and protecting often vulnerable victims, and preventing others from becoming victims) Third priority

Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme)

Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) First priority

Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) Second priority

Advice and assistance to businesses (across the whole range of Trading Standards legislation – including running our Buy With Confidence approved trader scheme) Third priority

Age restricted products (preventing harm caused by the supply of products such as alcohol and tobacco to under 18's)

Age restricted products (preventing harm caused by the supply of products such as alcohol and tobacco to under 18's) First priority

Age restricted products (preventing harm caused by the supply of products such as alcohol and tobacco to under 18's) Second priority

Age restricted products (preventing harm caused by the supply of products such as alcohol and tobacco to under 18's) Third priority

Public consultation on the work of Heart of the South West Trading Standards

Question Title

* 1. Are you a resident or a business?

Question Title

* 2. Please tell us what is most important to you from the list below, choosing your top three priorities and ranking them by first, second and third priority.

Question Title

* 3. Please give us any other suggestions or comments here, and thank you for taking the time to complete our survey.