Satisfaction Survey: Parents, Carers & Charitable Bodies

Explanation about Q2: This is a Net Promoter Score (NPS) question; it is often used to measure opinions about a service or product and give an overall score. Responses 0-6 are 'Detractors', 7-8 are 'Passives' and 9-10 are 'Promoters.' The score is worked out by subtracting the percentage number of Detractors from the percentage number of Promoters.

Please complete this survey by Friday 8th November 2019

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* 1. Are you a;

Parent/Carer

Charitable Body

Both

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* 2. How likely is it that you would recommend Wirral Evolutions to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 3. In the past 12 months do you feel that you have been given the opportunity to have your voice and opinions heard?

Not At All

Infrequently

Occasionally

Very Frequently

All The Time

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* 4. How transparent and open do you feel Wirral Evolutions are, as a company, with you?

Not At All

A Little

Reasonably

Very

Completely

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* 5. How would you rate your relationship with us?

Non-Existent

Poor

Reasonable

Good

Excellent

Satisfaction Survey: Parents, Carers & Charitable Bodies

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* 1. Are you a;

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* 2. How likely is it that you would recommend Wirral Evolutions to a friend or colleague?

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* 3. In the past 12 months do you feel that you have been given the opportunity to have your voice and opinions heard?

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* 4. How transparent and open do you feel Wirral Evolutions are, as a company, with you?

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* 5. How would you rate your relationship with us?

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* 6. What ONE thing could we, as a company, improve and why?

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* 7. In the past 12 months, what would you say has been your most positive experience with us and why?

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* 8. Please enter your name:

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* 9. Which centre do you normally have the most contact with?