Hello, and thanks for taking the time to take part in our diagnostic. It should take no more than five minutes of your time.

This is a scored diagnostic which, when completed, will show you which areas of your retailing operation could be improved or augmented against your peers'.

Retailers in general are struggling on a number of key issues and luckily, there are ways to overcome these - the secret is that only a few know of them. This diagnostic is to help you better understand where you stand against your peers and to inform a broader conversation in the market that we hope will lead to real change.

Each question is formatted in exactly the same way - on a scale of 0 to 5, where 5 represents the most strongly positive response and 0 represents the most strongly negative, rate your performance in each area accordingly.

At the end, you'll receive a percentage score out of 100 and at the end of the entire research process, we'll send you an overview of all scores so that you can see how you fared in comparison with other retailers who also completed the questionnaire, as well as insight into how you can be more competitive in the market.

Finally, upon completion, you'll be entered into a draw to win a MacBook Air laptop!

Please note
: Only those who complete the entire questionnaire will be eligible for the prize, and your details will only be used by InternetRetailing and PA Consulting, and will not be sold to any third parties

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11% of survey complete.