Describe your experience with our Aftercare Team

Thank you for contacting Easirent's Customer Services Team.
We operate within a culture of continuous improvement so to help us to achieve world class customer service levels we would appreciate your feedback on how your issue(s) were handled.

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* 1. Please enter your name:

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* 2. Please Enter Your Case ID or Rental Agreement number:

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* 3. How quickly did our Aftercare team respond to your complaint?

Less than a day. 3-4 days. Over 7 days.
i We adjusted the number you entered based on the slider’s scale.

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* 4. Did your agent answer all your questions fully?

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* 5. How would you rate your agent's friendliness in their response to you?

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* 6. Was your issue resolved after the first response?

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* 7. Was it useful for you to contact our aftercare team in this instance?

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* 8. Would you recommend Easirent's Aftercare Team to friends and family? (Not Easirent as a company)

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* 9. If there are unanswered queries you still have from your case, please enter them here. A member of the team may be in touch with you.

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* 10. Which of the following resolutions would have benefited you in this instance?

T