Describe your experience with our Customer Service process


We're always working to improve our aftercare experience for customers so any feedback you can give will be super helpful.

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* 1. Please Enter Your Case ID or Rental Agreement number:

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* 2. How long did it take for a response to your case?

Less than a week. Within 2 weeks. 4 weeks+
i We adjusted the number you entered based on the slider’s scale.

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* 3. Did the manager answer all your questions fully?

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* 4. How would you rate the friendliness of your respondent?

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* 5. How would you rate the professionalism of your respondent?

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* 6. Was your issue resolved after the first response?

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* 7. Was it useful for you to contact our Customer Service team in this instance?

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* 8. Would you recommend Easirent's aftercare process to friends and family? (Not Easirent as a company)

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* 9. If there are unanswered queries you still have from your case, please enter them here. A member of the team may be in touch with you.

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* 10. Which of the following resolutions would have benefited you in this instance?

T