What you would like from your insurance broker's service

At Sole Bay we want our service to exceed your expectations.  We hope the following questions will help you to help us deliver this exceptional service.  Please take a few minutes to tell us what you feel is important.

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* 1. If you could choose any date, when would you like your insurance renewal to be?

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* 2. Have you ever had concerns about whether something is covered properly?

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* 3. How often would you like a meeting to discuss your insurance?

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* 4. I was particularly pleased or displeased with the following part of the service:

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* 5. I was so pleased, I'd like to leave a testimonial for you!  Sole Bay may use this as follows:

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* 6. What would you particularly like to raise in our next meeting or discussion?

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* 7. I am happy for Sole Bay to contact me in the following ways to send me carefully targeted marketing information:  [We will never sell your marketing contact details to others]

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* 8. I prefer contact regarding my insurance in the following ways, though appreciate Sole Bay may choose another method where unable to make contact or where speed dictates.

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* 9. Thank you for taking time to complete our survey.  Your answers will be used to improve our service.  If you have anything to add, please do so below.

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* 10. Please let us know your contact information

 
100% of survey complete.

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