New Procedure Introduced in August 2016

Thanks for getting this far!

Background:  after a few confusing occurrences, we decided to revamp our cash payment process in order to avoid any ambiguity.
We've aimed to make sure that you cannot miss receiving - and reading - the instructions that you'll need to deposit your cash safely and remove any risk.

Hopefully, we've make it quick and straightforward for all.  Let us know what you think please.

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* 1. Did you know that we had sent you a set of 'Cash Instructions'

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* 2. Did you know that we had sent you a couple of photographs that help to explain where to put the money?

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* 3. If you wanted to, would you know where to find our Terms and Conditions?

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* 4. How difficult did you find it to complete the new 'CASH Payment Agreement' web page?

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* 5. How long did it take you to complete the 'CASH Payment Agreement' form?

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* 6. Do you think you now have all the knowledge to be able to deposit the cash in the correct place as agreed?

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* 7. Did you realise that if you do all the right things as described in the procedure, the risk is all with us and we consider your balance 'paid' immediately?  But if you don't and we can't find the money or a third party removes it, we may consider that the risk lies with you.

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* 8. Do you have any other comments on this new 'CASH Payment Agreement' procedure please?

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