Building A Better Future: Watford Women's Centre User Consultation

Watford Women's Centre is entering a period of consultation that will help us shape our plans for the next 3 years.

Your views are very important to us, so if you could take a few minutes to complete this survey, we would be very grateful.

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* 1. What is your Ethnicity

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* 2. What is your current age?

Under 18

18-29

30-39

40-49

50-59

60-69

70-79

80-89

90 or older

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* 3. What is your gender?

Female

Male

Trans Female

Trans Male

Gender Variant / Non-Conforming

Not Listed

Prefer Not To Say

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* 4. Please enter your Postcode

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* 5. Have you used any of our services, now, or in the past? Tick all that apply

Careers Advice

Counselling Services

Domestic Abuse Support Services

Education and Training Courses

Legal Advice

My Ally Telephone Support Line

My Ally support group session

My Life Domestic Abuse Course

Other group sessions

NONE of the above

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* 6. If you have used WWC to help support you, how long did you keep in contact with the centre?

up to 1 week

1-5 weeks

6-12 weeks

4-5 months

more than 6 months

Not applicable (I have not used the services)

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* 7. Which of our services below, do you think are most important in empowering women and others in our community to make positive and lasting changes in their lives?

Counselling Services to help work through emotional and psychological issues

Education, Skills Training, Careers Advice and help to find work

Immediate Emotional and Practical Telephone Support

Legal Advice to help you understand your rights

Opportunities to meet and network with other women

Women-only specialist services, run by women, for women

Other (please specify)

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* 8. If you have NEVER contacted WWC for support, what prevented you from doing so?

I was not aware of WWC

I was not sure if I needed your services

I did not need your services

The service offered was face-to-face, but I was unable to / didn't want to travel to the centre

The service offered was online/by phone/by Zoom, but I was unable to access technology / wanted face-to-face

I had childcare/other caring responsibilities

Language barrier

Other (please specify)

Not applicable ( have used services)

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* 9. Thinking about what would work best for you if you needed support from WWC, which of these methods of access to services would most suit you?

At The Women's Centre where I can drop in and talk to someone face-to-face

In a centre I know, such as a school, church or other community centre

Via Zoom

Via Telephone

Via Live Chat

Via WhatsApp

Via Social Media (eg. Messenger)

A combination of Zoom/ remote and face-to-face

Other (please specify)

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* 10. It is important to us that everyone who needs our help is able to get it in a way that feels comfortable.

Which of the following would make it harder for you to reach out to WWC?

feeling that it would not be safe for me to contact WWC at all

language barriers

not being sure how to contact WWC

not being able to afford a service

being concerned about confidentiality

not being able to access technology

not being able to physically get in to the centre (eg. due to opening hours, disability, transport)

not feeling safe to come into the centre (eg. due to Covid or community connections)

Other (please specify)

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* 11. What one thing would you like to see WWC providing that you think is important, but which we do not currently offer

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* 12. Watford Women's Centre has been supporting women in Watford for over 30 years, but over 40% of the women who contact us live outside of Watford.

How important do you think it is that we keep the name "Watford Women's Centre"?

Extremely important

Somewhat important

Not important

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* 13. If you feel that changing the name of our women's centre is a good idea, what do you think we should call the charity?

Not applicable (I do not think the name should change)

I would rename Watford Women's Centre ...

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* 14. When you are looking for information about services, where do you go?

Search Engine (like Google)

Facebook

Twitter

Instagram

You Tube

Website

Word of Mouth

Other (please specify)

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* 15. If there was an online resource that provided support and information on all of the above (careers advice, counselling, domestic abuse support, education and training, legal advice, group support), how likely would you be to use this?

Very likely

Somewhat likely

Not Likely

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* 16. How willing would you be to pay for online support and resources?

Very willing

Somewhat willing

Not willing

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* 17. What types of support courses/resources would you be willing to pay for?

Domestic Abuse Awareness Courses

Mental Health, Wellbeing and Self-Help Resources (online)

ESOL (English) Courses

IT Courses

Employability Courses

Personal Development / Wellbeing Courses

Other (please specify)

Building A Better Future: Watford Women's Centre User Consultation

Question Title

* 1. What is your Ethnicity

Question Title

* 2. What is your current age?

Question Title

* 3. What is your gender?

Question Title

* 4. Please enter your Postcode

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* 5. Have you used any of our services, now, or in the past? Tick all that apply

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* 6. If you have used WWC to help support you, how long did you keep in contact with the centre?

Question Title

* 7. Which of our services below, do you think are most important in empowering women and others in our community to make positive and lasting changes in their lives?

Question Title

* 8. If you have NEVER contacted WWC for support, what prevented you from doing so?

Question Title

* 9. Thinking about what would work best for you if you needed support from WWC, which of these methods of access to services would most suit you?

Question Title

* 10. It is important to us that everyone who needs our help is able to get it in a way that feels comfortable.Which of the following would make it harder for you to reach out to WWC?

Question Title

* 11. What one thing would you like to see WWC providing that you think is important, but which we do not currently offer

Question Title

* 12. Watford Women's Centre has been supporting women in Watford for over 30 years, but over 40% of the women who contact us live outside of Watford.How important do you think it is that we keep the name "Watford Women's Centre"?

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* 13. If you feel that changing the name of our women's centre is a good idea, what do you think we should call the charity?

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* 14. When you are looking for information about services, where do you go?

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* 15. If there was an online resource that provided support and information on all of the above (careers advice, counselling, domestic abuse support, education and training, legal advice, group support), how likely would you be to use this?

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* 16. How willing would you be to pay for online support and resources?

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* 17. What types of support courses/resources would you be willing to pay for?

* 10. It is important to us that everyone who needs our help is able to get it in a way that feels comfortable.

Which of the following would make it harder for you to reach out to WWC?

* 12. Watford Women's Centre has been supporting women in Watford for over 30 years, but over 40% of the women who contact us live outside of Watford.

How important do you think it is that we keep the name "Watford Women's Centre"?