Up For Volunteering!

Volunteers are essential to so many services across our region. At Up for Yorkshire we want to ensure we’re supporting volunteers and the organisations they work with, in the best ways we can.
This survey will inform our approach to volunteering and help us target our support and advice effectively.
Thank you in advance for your time. This survey should take no more than 5 minutes to complete.
If you have any questions about this survey or our ongoing work, please contact: Bryony Boyle, Strategy and Partnerships Manager, at Bryony@upforyorkshire.org.uk.

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* 1. I am responding to this survey as (please select one – you are welcome to complete another survey in a different capacity)

A member of an organisation/project/club that uses volunteers (go to Section 1 and then Section 4)

A volunteer (go to Section 2 and then Section 4)

Never volunteered (go to Section 3 and then section 4)

Section 1: For Organisations With Volunteers

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* 2. How many volunteers does your organisation/project currently have?

1-5

6-10

11-20

Over 20

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* 3. Is this number of volunteers..?

About right

Too many to adequately support

Too few

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* 4. Since the Covid-19 pandemic, has the number of volunteers at your organisation

Increased

Decreased

Stayed about the same

We weren’t operating before the pandemic

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* 5. What are the main benefits to your organisation of having volunteers? (please select all that apply)

Additional capacity

Lived experience and insight

Bring additional skills

Can do more with less money/funding

Help shape our delivery

Carry out roles that aren’t appropriate for paid work

Flexibility

Other (please specify)

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* 6. What are your main challenges as an organisation that works with volunteers (please select all that apply)

Recruiting volunteers

Retaining volunteers

Having time to provide training

Having expertise or funding to provide training

Managing dynamics within a volunteer time

Low levels of trust between organisation and volunteers

Securing DBS checks

Securing references for volunteers

Other (please specify)

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* 7. What roles do volunteers carry out in your organisation (please select all that apply)

Administration

Strategic leadership

Delivering activities to the public

Providing support and advice

Practical help/maintenance with buildings

Practical help/maintenance with outdoor spaces

Driving/ deliveries

Other (please specify)

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* 8. Would you like support as an organisation to develop your volunteer practices

Yes

Don’t know

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* 9. What support would you find most useful? (please select all that apply)

Marketing and advertising to recruit volunteers

Volunteering policies and procedures

Training

Understanding responsibilities and legal duties

Brokerage – direct volunteer placements into your organisation

Other (please specify)

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* 10. In terms of training needs, which would be useful for your volunteers? (please select all that apply)

Safeguarding

English/Maths skills

Digital literacy

Confidence building

Team building

Coping with challenging behaviours

Customer service

Other (please specify)

Please now go to the Section 4 Questions about you’ section

Section 2 : Questions For Volunteers

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* 11. Please tell us what kind of organisation you volunteer for. If you volunteer for more than one organisation, please select the organisation to which you give the most time.

Local charity

Charity shop

School

Youth group

Sports club

Food Bank

Religious group or organisation

Other (please specify)

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* 12. Please tell us the name of the project or organisation that you volunteer with (not obligatory).

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* 13. How long have you been volunteering with this organisation for?

Less than 1 year

1 – 2 years

3 – 5 years

6 – 10 years

More than 10 years

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* 14. What do you consider to be your main volunteer role? (please select only one option)

Providing transport

Coaching or instructing

Admin or committee role

Strategic leadership

Providing advice/support to individuals (adults)

Providing advice/support to children/young people

Working in a charity shop

Improving outdoor spaces

Building maintenance

Caretaking

Other (please specify)

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* 15. Over the last 12 months, how often have you helped?

At least once a week

Less than once a week but at least once a month

Less often than once a month

It was a one-off occasion

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* 16. Now just thinking about the last 4 weeks. Approximately how many hours have you spent volunteering? (If you are not sure please provide your best estimate.)

1-2 hours

3-5 hours

6-10 hours

11-20 hours

More than 20 hours

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* 17. Do you volunteer for any other organisations?

Yes

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* 18. Did you start volunteering for this organisation for any of the following reasons? (please select all that apply)

I wanted to improve things/help people

I wanted to meet people/make friends

The cause was really important to me

My friends/family did it

It was connected with the needs of my family/friends

I felt there was a need in my community

I thought it would give me a chance to learn new skills

I thought it would give me a chance to use my existing skills

It helps me get on in my career;

It's part of my religious belief to help people

It's part of my philosophy of life to help people

It gave me a chance to get a recognised qualification

I had spare time to do it

I felt there was no one else to do it

None of these

Other (please specify)

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* 19. How did you find out about this volunteering opportunity? (please select all that apply)

Through previous involvement in the club/project/organisation

From someone else already involved in the group

From someone not involved in the group/by word of mouth

Place of worship

School, college, university

Doctor's surgery / Community Centre / Library

Promotional events/volunteer fair

Local events

Local/national newspaper

TV or radio (local or national)

Volunteer bureau or centre

Employer's volunteering scheme

Volunteer matching website

National Citizen Service

Other internet/organisational website

Other (please specify)

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* 20. How much of an impact do you feel your volunteer work has?

A great deal of impact

A lot of impact

A moderate amount of impact

A little impact

No impact at all

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* 21. Overall how satisfied are you with your volunteering experience?

Very satisfied

Fairly satisfied

Not very satisfied

Not at all satisfied

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* 22. How important is each one of the following to you in relation to your volunteering experience?

	Very Important	Fairly Important	Not Very Important	Not At All Important
Meeting people and making friends	Meeting people and making friends Very Important	Meeting people and making friends Fairly Important	Meeting people and making friends Not Very Important	Meeting people and making friends Not At All Important
Getting satisfaction from seeing the results or outcomes of giving your time	Getting satisfaction from seeing the results or outcomes of giving your time Very Important	Getting satisfaction from seeing the results or outcomes of giving your time Fairly Important	Getting satisfaction from seeing the results or outcomes of giving your time Not Very Important	Getting satisfaction from seeing the results or outcomes of giving your time Not At All Important
Delivering a good experience for those taking part	Delivering a good experience for those taking part Very Important	Delivering a good experience for those taking part Fairly Important	Delivering a good experience for those taking part Not Very Important	Delivering a good experience for those taking part Not At All Important
Enjoying it and having fun	Enjoying it and having fun Very Important	Enjoying it and having fun Fairly Important	Enjoying it and having fun Not Very Important	Enjoying it and having fun Not At All Important
Broadening my experience of life	Broadening my experience of life Very Important	Broadening my experience of life Fairly Important	Broadening my experience of life Not Very Important	Broadening my experience of life Not At All Important
Getting a sense of personal achievement	Getting a sense of personal achievement Very Important	Getting a sense of personal achievement Fairly Important	Getting a sense of personal achievement Not Very Important	Getting a sense of personal achievement Not At All Important
Having a chance to learn new skills	Having a chance to learn new skills Very Important	Having a chance to learn new skills Fairly Important	Having a chance to learn new skills Not Very Important	Having a chance to learn new skills Not At All Important
Helping me establish my position in the community	Helping me establish my position in the community Very Important	Helping me establish my position in the community Fairly Important	Helping me establish my position in the community Not Very Important	Helping me establish my position in the community Not At All Important
Getting a recognised qualification	Getting a recognised qualification Very Important	Getting a recognised qualification Fairly Important	Getting a recognised qualification Not Very Important	Getting a recognised qualification Not At All Important
Building my confidence	Building my confidence Very Important	Building my confidence Fairly Important	Building my confidence Not Very Important	Building my confidence Not At All Important
Feeling needed	Feeling needed Very Important	Feeling needed Fairly Important	Feeling needed Not Very Important	Feeling needed Not At All Important
Improving my employment prospects	Improving my employment prospects Very Important	Improving my employment prospects Fairly Important	Improving my employment prospects Not Very Important	Improving my employment prospects Not At All Important
Feeling less stressed	Feeling less stressed Very Important	Feeling less stressed Fairly Important	Feeling less stressed Not Very Important	Feeling less stressed Not At All Important
Improving my mental wellbeing	Improving my mental wellbeing Very Important	Improving my mental wellbeing Fairly Important	Improving my mental wellbeing Not Very Important	Improving my mental wellbeing Not At All Important
Improving my physical health	Improving my physical health Very Important	Improving my physical health Fairly Important	Improving my physical health Not Very Important	Improving my physical health Not At All Important

Other (please specify)

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* 23. What have you been most proud of from your time volunteering?

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* 24. To what extent to you agree or disagree with the following statements?

Other (please specify)

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* 25. Have you received any training or induction at all from the organisation for which you volunteer?

Yes

Was already trained

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* 26. How adequate do you feel the training was?

Very adequate / Fairly adequate / Fairly inadequate / Very inadequate

Fairly adequate

Fairly inadequate

Very inadequate

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* 27. Is there someone at the organisation who you can go to for advice or support (this could be another volunteer, a manager, a volunteer co-ordinator etc)?

Yes

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* 28. How adequate do you feel is the advice and support you get from the organisation you volunteer for?

Very adequate

Fairly adequate

Fairly inadequate

Very Inadequate

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* 29. Do you receive any of the following communications from the organisation you volunteer for? (please select all that apply)

Newsletter – hard copy

Newsletter – email

Meetings – face-to-face

Social media, posts or updates

Telephone, text, whatsapp

Other (please specify)

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* 30. How do you/would you prefer to receive communications? (please select all that apply)

Newsletter – hard copy

Newsletter – email

Meetings – face-to-face

Social media, posts or updates

Telephone, text, whatsapp

Other (please describe)

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* 31. How important is it to you that you receive recognition for the volunteering that you do?

	Very important	Fairly Important	Not very important	Not at all important
From participants/clients/consumers	From participants/clients/consumers Very important	From participants/clients/consumers Fairly Important	From participants/clients/consumers Not very important	From participants/clients/consumers Not at all important
From the organisation/staff	From the organisation/staff Very important	From the organisation/staff Fairly Important	From the organisation/staff Not very important	From the organisation/staff Not at all important
From other volunteers	From other volunteers Very important	From other volunteers Fairly Important	From other volunteers Not very important	From other volunteers Not at all important

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* 32. Do you feel that you get enough recognition for the volunteering you do?

	Yes	No	Don't Know
From participants/clients/consumers	From participants/clients/consumers Yes	From participants/clients/consumers No	From participants/clients/consumers Don't Know
From the organisation/staff	From the organisation/staff Yes	From the organisation/staff No	From the organisation/staff Don't Know
From other volunteers	From other volunteers Yes	From other volunteers No	From other volunteers Don't Know

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* 33. How likely are you to continue volunteering at the organisation you volunteer for in the future?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

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* 34. If there is one thing you would like to see change in terms of your volunteering experience, what would that be?

Please now go to the Section 4 Questions about you’ section

Section 3: Questions For Non-Volunteers

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* 35. Have you ever considered volunteering?

Yes

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* 36. What would you say prevents you from volunteering? (please select as many as appropriate)

Not interested

No time available

Unaware of volunteering opportunities

Don’t feel I have the right skills or experience

Lack confidence to seek a volunteering opportunity

Lack of transport or access

Concern regarding being out of pocket or not receiving expenses

Other (please specify)

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* 37. What would encourage you to consider volunteering? (please select all that apply)

Clear opportunity for skills development

Receive a qualification as a result of volunteering

More flexibility about when I volunteer my time

More information on opportunities and what’s involved

Nothing, I don’t want to volunteer

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* 38. If you were to volunteer, what types of volunteer opportunities are you most interested in? (please select all that apply)

Providing transport

Coaching or instructing

Admin or committee role

Strategic leadership

Providing advice/support to individuals (adults)

Providing advice/support to children/young people

Working in a charity shop

Improving outdoor spaces

Building maintenance

Caretaking

Other (please specify)

Please now go to the Section 4 Questions about you section

Section 4 : Questions About You
We would like to ask some questions about you. This information will help Up for Yorkshire to improve its services and offer the best support possible to other voluntary and community organisations. The information you provide will be kept confidential and will never be traced back to you as an individual. The information you provide will be used for statistical and research purposes only and will be stored securely.

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* 39. Gender

Male

Female

Non-binary

Prefer not to say

If you’d prefer to use your own term, please specify here:

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* 40. Age

Under 18

18-24

25-34

35-44

45-60

61-70

71 and over

Prefer not to say

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* 41. What is your ethnicity?
Ethnic origin is not about nationality, place of birth or citizenship. It is about the group to which you perceive you belong. Please tick the appropriate box

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* 42. Employment status

In education/training

In paid work

Not in paid work

Looking for paid work

Retired

Prefer not to say

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* 43. Do you consider yourself to have a disability or health condition?

Yes

Prefer not to say

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* 44. What is your sexual orientation?

Heterosexual

Gay

Lesbian

Bisexual

Prefer not to say

If you prefer to use your own term, please specify

Many thanks for your time completing this survey.

	Definitely Agree	Tend to Agree	Tend to Disagree	Definitely Disagree
I'm given the opportunity to do the sort of things I'd like to do	I'm given the opportunity to do the sort of things I'd like to do Definitely Agree	I'm given the opportunity to do the sort of things I'd like to do Tend to Agree	I'm given the opportunity to do the sort of things I'd like to do Tend to Disagree	I'm given the opportunity to do the sort of things I'd like to do Definitely Disagree
I get bored or lose interest in my volunteering/role	I get bored or lose interest in my volunteering/role Definitely Agree	I get bored or lose interest in my volunteering/role Tend to Agree	I get bored or lose interest in my volunteering/role Tend to Disagree	I get bored or lose interest in my volunteering/role Definitely Disagree
I can cope with the things I’m asked to do	I can cope with the things I’m asked to do Definitely Agree	I can cope with the things I’m asked to do Tend to Agree	I can cope with the things I’m asked to do Tend to Disagree	I can cope with the things I’m asked to do Definitely Disagree
I feel things could be much better organised	I feel things could be much better organised Definitely Agree	I feel things could be much better organised Tend to Agree	I feel things could be much better organised Tend to Disagree	I feel things could be much better organised Definitely Disagree
My involvement takes up too much of my time	My involvement takes up too much of my time Definitely Agree	My involvement takes up too much of my time Tend to Agree	My involvement takes up too much of my time Tend to Disagree	My involvement takes up too much of my time Definitely Disagree
My help is not really needed	My help is not really needed Definitely Agree	My help is not really needed Tend to Agree	My help is not really needed Tend to Disagree	My help is not really needed Definitely Disagree
The organisation has reasonable expectations in terms of workload	The organisation has reasonable expectations in terms of workload Definitely Agree	The organisation has reasonable expectations in terms of workload Tend to Agree	The organisation has reasonable expectations in terms of workload Tend to Disagree	The organisation has reasonable expectations in terms of workload Definitely Disagree
My efforts are appreciated by the organisation	My efforts are appreciated by the organisation Definitely Agree	My efforts are appreciated by the organisation Tend to Agree	My efforts are appreciated by the organisation Tend to Disagree	My efforts are appreciated by the organisation Definitely Disagree
I feel the organisation isn’t really going anywhere	I feel the organisation isn’t really going anywhere Definitely Agree	I feel the organisation isn’t really going anywhere Tend to Agree	I feel the organisation isn’t really going anywhere Tend to Disagree	I feel the organisation isn’t really going anywhere Definitely Disagree
I feel that there is too much bureaucracy	I feel that there is too much bureaucracy Definitely Agree	I feel that there is too much bureaucracy Tend to Agree	I feel that there is too much bureaucracy Tend to Disagree	I feel that there is too much bureaucracy Definitely Disagree
I feel the organisation is too concerned about risk	I feel the organisation is too concerned about risk Definitely Agree	I feel the organisation is too concerned about risk Tend to Agree	I feel the organisation is too concerned about risk Tend to Disagree	I feel the organisation is too concerned about risk Definitely Disagree
I am given the opportunity to influence the development of the organisation	I am given the opportunity to influence the development of the organisation Definitely Agree	I am given the opportunity to influence the development of the organisation Tend to Agree	I am given the opportunity to influence the development of the organisation Tend to Disagree	I am given the opportunity to influence the development of the organisation Definitely Disagree
I feel that volunteering is becoming too much like paid work	I feel that volunteering is becoming too much like paid work Definitely Agree	I feel that volunteering is becoming too much like paid work Tend to Agree	I feel that volunteering is becoming too much like paid work Tend to Disagree	I feel that volunteering is becoming too much like paid work Definitely Disagree
I feel I would be unable to leave my role as there is no-one to take over	I feel I would be unable to leave my role as there is no-one to take over Definitely Agree	I feel I would be unable to leave my role as there is no-one to take over Tend to Agree	I feel I would be unable to leave my role as there is no-one to take over Tend to Disagree	I feel I would be unable to leave my role as there is no-one to take over Definitely Disagree