Cavell Group - UK SIP Trunking Market Study - June 2017 Question Title * 1. Please enter your company details below Name: Company: Email Address: Question Title * 2. Market attitudes to key questions in the next 12 months Decrease greatly Decrease slightly Stays the same Increase slightly Increase greatly Price of SIP Trunking Price of SIP Trunking Decrease greatly Price of SIP Trunking Decrease slightly Price of SIP Trunking Stays the same Price of SIP Trunking Increase slightly Price of SIP Trunking Increase greatly Overall growth of the market Overall growth of the market Decrease greatly Overall growth of the market Decrease slightly Overall growth of the market Stays the same Overall growth of the market Increase slightly Overall growth of the market Increase greatly Demand for SIP Trunking Services Demand for SIP Trunking Services Decrease greatly Demand for SIP Trunking Services Decrease slightly Demand for SIP Trunking Services Stays the same Demand for SIP Trunking Services Increase slightly Demand for SIP Trunking Services Increase greatly Importance of Mobility to customers Importance of Mobility to customers Decrease greatly Importance of Mobility to customers Decrease slightly Importance of Mobility to customers Stays the same Importance of Mobility to customers Increase slightly Importance of Mobility to customers Increase greatly Importance of Skype for Business as a competitor to your service Importance of Skype for Business as a competitor to your service Decrease greatly Importance of Skype for Business as a competitor to your service Decrease slightly Importance of Skype for Business as a competitor to your service Stays the same Importance of Skype for Business as a competitor to your service Increase slightly Importance of Skype for Business as a competitor to your service Increase greatly Demand for Applications delivered over SIP Trunking Demand for Applications delivered over SIP Trunking Decrease greatly Demand for Applications delivered over SIP Trunking Decrease slightly Demand for Applications delivered over SIP Trunking Stays the same Demand for Applications delivered over SIP Trunking Increase slightly Demand for Applications delivered over SIP Trunking Increase greatly Question Title * 3. How many SIP/IP trunks did you have live on your platform on the 30th June 2017?(A trunk is defined as the capability to make a single voice call regardless of codec) Question Title * 4. What percentage of your SIP trunks were sold through an indirect channel? % Sold Question Title * 5. What percentage of your IP/SIP Trunking customer base fall in the following categories of business based on number of employees?: 0 - 9 Employees 10 - 49 Employees 50 - 249 Employees 250 - 499 Employees 500 - 999 Employees 1000 + Employees Question Title * 6. What is your basic price for a single SIP Trunking licence? Direct to end users To resellers/partners Question Title * 7. What is included in your SIP Trunk service? As part of your standard service bundle As an addition cost Do not offer Bundles of Voice Minutes Bundles of Voice Minutes As part of your standard service bundle Bundles of Voice Minutes As an addition cost Bundles of Voice Minutes Do not offer Enterprise SBC Enterprise SBC As part of your standard service bundle Enterprise SBC As an addition cost Enterprise SBC Do not offer Call Recording Call Recording As part of your standard service bundle Call Recording As an addition cost Call Recording Do not offer Fraud Protection Fraud Protection As part of your standard service bundle Fraud Protection As an addition cost Fraud Protection Do not offer Ability for customers to flex channels up or down automatically Ability for customers to flex channels up or down automatically As part of your standard service bundle Ability for customers to flex channels up or down automatically As an addition cost Ability for customers to flex channels up or down automatically Do not offer Other (please specify) Question Title * 8. Do you offer additional services with your SIP Trunks Yes No Fixed Mobile Convergence Fixed Mobile Convergence Yes Fixed Mobile Convergence No Presence Integration Presence Integration Yes Presence Integration No Messaging Integration Messaging Integration Yes Messaging Integration No Skype for Business Integration Skype for Business Integration Yes Skype for Business Integration No Conferencing Solution Conferencing Solution Yes Conferencing Solution No Inbound Services Inbound Services Yes Inbound Services No Question Title * 9. What percentage of your orders were deployed over the following access technologies in the last 12 months? DSL/ADSL Fibre Broadband Leased Line VPN enabled environments Deployed OTT 100% of survey complete. Done