Restrictions on independent aftermarket businesses access / use of vehicle manufacturer’s repair and maintenance information / tools
UK AFCAR fights to ensure the rights of the independent aftermarket are upheld in the post Brexit era, specifically to enable all multi-brand operators to be able to access technical information, supply spare parts, supply spare parts of matching quality to original equipment (OE) parts and perform service, maintenance and repair (SMR), with which to provide vehicle owners with a choice of the supply of repair and maintenance services as part of an open, competitive and transparent marketplace.
UK AFCAR comprises trade associations and commercial organisations.
Any information you provide will be treated in the strictest confidence and will only be used to provide the evidence needed to show a vehicle manufacturer’s non-compliance, or restrictive practices, regarding the requirements of legislation that supports the aftermarket. Examples include, but are not limited to: denied access to RMI information, denied access to data/functions in the vehicle, excessive charges, incorrect information, having to prove competency, having to go to a main dealer to complete the job, unable to use aftermarket parts due to the vehicle manufacturer’s restrictions.