Translink Transport Services Youth Survey

Translink Youth Forum is carrying out this survey to try and improve public transport and educate young people on transport services.

Please take 5 minutes to complete this survey and have a chance to win £50 TGI vouchers 

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* 1. What age are you?

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* 2. Where do you live?

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* 3. Do you have access to a vehicle?

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* 4. In general how do you find out about promotional offers, brands or events?

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* 5. How do you like to share your feedback on any service?

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* 6. How would you rate Translink's current feedback process?

UNSATISFACTORY 1 SATISFACTORY 10
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i We adjusted the number you entered based on the slider’s scale.

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* 7. How do you feel it could be improved?

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* 8. Have you ever heard of a Translink Ylink card?

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* 9. Have you ever heard of a Translink Proof of Age Card?

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* 10. How young people friendly do you think Translink services are?

UNFRIENDLY 0 FRIENDLY 100
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i We adjusted the number you entered based on the slider’s scale.

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* 11. What are your suggestions on how they could be improved?

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* 12. What do you think would encourage young people to use more public transport?

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* 13. How would you rate Translink services in the following areas?

  Very Satisfied Satisfied OK Dissatisfied Very Dissatisfied
Reliability
Being on time
Comfort
Courtesy of staff / drivers
Cleanliness of vehicles / stations
Communication
Promotional Offers
Value for Money

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* 14. What are your thoughts on rural services? I.e Regularity, affordability, service, bus stops

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* 15. How do you normally get to where you need to go? (Select as many as required)

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* 16. How often do you travel with Translink? (Please select one)

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* 17. What Translink service would you use the most? (Please select as many as required)

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* 18. What is the purpose of your travel with Translink? (Select as many as required)

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* 19. Do you use any Translink schemes or cards? (Tick as appropriate)

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* 20. What was the last method of travel you used?

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* 21. How would you rate your last journey?

Negative Journey 0 Positive Journey 100
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i We adjusted the number you entered based on the slider’s scale.

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* 22. Thank you for taking the time to fill in our survey - leave us your email address to be in for a chance to win a £50 voucher for TGI at Victoria Square

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