Service Transformation  - what will housing services look like in 2040?

What will housing services look and feel like in 2040?  How will different types of tenants and staff experience services, and what does this mean for housing associations now?

How people live and work is transforming.  Housing association staff and services will become more agile, more responsive to needs, and more efficient through technology and new ways of working.

SFHA is helping to facilitate a sector-wide conversation on the future of housing services, to support collaboration, share perspectives and develop a sector-wide approach and resources for housing associations.

You can complete this survey to give us your views as an individual or if you have facilitated a workshop on this issue. You will be directed to different questions in either case.

Your personal data will only be used should we need to contact you for the analysis of this survey and will not be shared with 3rd parties.

If you have any questions, please contact Lorna Wilson, Innovation and Future Thinking Lead at 

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* 1. Name

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* 2. Role

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* 3. Where do you work?

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* 4. Email address

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* 5. Telephone number

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* 6. Are you answering this survey as an individual or did you facilitate a workshop?