Thank you for your interest in participating in this survey. We are Age UK Barnet would like your input on ideas and your experience with support services we provided during lock-down due to Covid-19. 

It will take approximately 10 minutes to complete this survey and by completing the survey you help us design and implement better services and support for people in the borough. Thank you in advance for your time.

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* 1. Gender

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* 2. What is your age?

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* 3. Postal code:

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* 4. Ethnic origin: Please specify your ethnicity.

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* 5. How would you rate your health and your mobility on a scale 1-10 whereby 1 is very bad and 10 is very good?

  1 - Very Bad 2 3 4 5 6 7 8 9 10 - Very good
Health
Mobility

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* 6. How do you get around? Multiple answers possible

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* 7. Are you signed up for ‘Dial a ride’?

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* 8. Which of the following activities interest you? Rate each activity on your level of interest on a scale of 1-10 whereby 1 is totally not interested and 10 is very interested.

  1 - Totally not interested 2 3 4 6 7 8 9 10 - 
Computer classes
Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes)
Coffee mornings
Afternoon teas
Information and advice sessions
Health promotion/awareness sessions
Games clubs eg scabble , chess, cards
Lunch clubs
Walking groups
Music groups
Singing groups
Knitting groups
Art classes
Crafts sessions
Cooking clubs
Reading clubs
Films/Movie clubs
Gardening group
Brain / memory boosters, mindfulness, Alexander Technique
Sport ie table tennis, walking football
Photography
Discussion groups ie current affairs , culture
Nostalgia
Men’s Sheds ie DIY based socail group for men.
Day trips / outings
Brushing up your language skills, eg French , English
Other, please describe……[open]

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* 9. How long would you prefer the activities to last on average?

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* 10. Would you like to participate in an activity that takes place online, like a chat group or educational courses on Zoom or Skype? Please answer between 1-10 whereby 1 is totally not interested and 10 is very interested.

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* 11. Have you every taken part in an activity organised by Age UK Barnet ?

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* 12. If you go to activities, how do you get to these activities normally?

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* 13. Please only answer this question if you have ever participated in an activity.

Please indicate whether you agree or disagree with the following statements, where 1 is totally disagree and 5 is totally agree:

  1 - Totally disagree 2 - Disagree 3 - Neutral 4 - Agree 5 - Totally agree
The activities give me self-confidence
The activities give me a sense of accomplishment
The activities increase my knowledge about the things around me
The activities provide opportunities to try new things
The activities have helped me to develop close relationships with others
I feel I belong to a community as a result of participating in activities at the centre
The activities contribute to my well-being
The activities help relieve stress
The activities help me to stay healthy

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* 14. What support have you had from Age UK Barnet throughout the COVID lockdown period? Multiple answers possible. Please answer if and how often you used the support services since the lockdown in March. 

  1 - Never used 2 - Rarely used (maybe 2-3 times in total) 3 = Sometimes used (4-6 times in total) 4 = Often used (weekly) 5 = Very often used (daily)
Shopping
Telephone befriending
Food related help
Prescription collection
Exercise
Zoom activity

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* 15. For those that have used the shopping service, please answer the following questions about the shopping service, score 1-5 whereby 1 is ‘No, not at all’ and 5 is ‘Yes, very much’. If you didn't use the shopping service, please skip the question and go to the next question.

  1 - Not at all 2 - Not really 3 - Neutral 4 - Yes somewhat 5 - Yes very much
Has it been helpful to have someone do your shopping?
Has help with your shopping made you feel reassured?
Has help with your shopping made you feel safer?
Has help with your shopping made you feel supported?
Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that they have helped you to feel less lonely?
Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they have listened to you?
Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have been easy to chat to?
Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they been able to offer helpful advice?

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* 16. For those who have used different services, please answer the following questions about the service, score 1-5 whereby 1 is ‘No, not at all’ and 5 is ‘Yes, very much’

  1 - Not at all 2 - Not really 3 - Neutral 4 - Yes, somewhat 5 - Yes, very much
Have the (eg exercise classes / handy man service/shopping service etc) made you feel less lonely?
Have the (eg exercise classes / handy man service/shopping service etc) made you feeler safer?
Have the (eg exercise classes / handy man service/ shopping service etc) made you feel more supported?

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* 17. This is the last question about services, please answer Yes or No for each question.

  No Maybe Yes
Had you already used any Age UK Barnet services before the COVID lockdown?
Do you know about the online courses and concerts Age UK Barnet organises? Would you be interested in other Age UK Barnet services?
Would you recommend Age UK Barnet to other people?
Are you likely to continue engaging with Age UK Barnet after this Covid-19 period is over?

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* 18. Do you have anything to add to your answers?

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* 19. Would you be willing to help us to get further insights in activities we would like to develop for Age UK Barnet? Please leave your email address here so we can contact you about this topic. We will not use your details for any other purposes.

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