Barnet - Age UK

Thank you for your interest in participating in this survey. We are Age UK Barnet would like your input on ideas and your experience with support services we provided during lock-down due to Covid-19.

It will take approximately 10 minutes to complete this survey and by completing the survey you help us design and implement better services and support for people in the borough. Thank you in advance for your time.

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* 1. Gender

Male

Female

Other

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* 2. What is your age?

< 55 years

55-65 years

66-75 years

Older than 76

Prefer not to say

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* 3. Postal code:

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* 4. Ethnic origin: Please specify your ethnicity.

Asian British

Bangladeshi

Black African

Black African and white

Black British

Black Caribbean

Black Caribbean and white

Chinese

Did Not Wish To Disclose

European

Indian

Irish

Japanese

North American

Other Asian Background

Other Black Background

Other Dual Heritage

Other Ethnic Group

Other White Background

Pakistani

South American

Turkish

White British

Not known

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* 5. How would you rate your health and your mobility on a scale 1-10 whereby 1 is very bad and 10 is very good?

	1 - Very Bad	2	3	4	5	6	7	8	9	10 - Very good
Health	Health 1 - Very Bad	Health 2	Health 3	Health 4	Health 5	Health 6	Health 7	Health 8	Health 9	Health 10 - Very good
Mobility	Mobility 1 - Very Bad	Mobility 2	Mobility 3	Mobility 4	Mobility 5	Mobility 6	Mobility 7	Mobility 8	Mobility 9	Mobility 10 - Very good

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* 6. How do you get around? Multiple answers possible

I drive my car – my partner drives

I use public transport

I use taxis

My family or friends help me to get around

Other, namely…[Open]

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* 7. Are you signed up for ‘Dial a ride’?

Yes

I don’t know ‘Dial a ride’

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* 8. Which of the following activities interest you? Rate each activity on your level of interest on a scale of 1-10 whereby 1 is totally not interested and 10 is very interested.

	1 - Totally not interested	2	3	4	5	6	7	8	9	10 -
Computer classes	Computer classes 1 - Totally not interested	Computer classes 2	Computer classes 3	Computer classes 4	Computer classes 5	Computer classes 6	Computer classes 7	Computer classes 8	Computer classes 9	Computer classes 10 -
Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes)	Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes) 1 - Totally not interested	Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes) 2	Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes) 3	Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes) 4	Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes) 5	Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes) 6	Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes) 7	Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes) 8	Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes) 9	Exercise classes ( yoga ) (pilates) ( Tai Chi) ( Zumba) (Seated exercise) ( Bollywood dancing ) ( areobic based classes) 10 -
Coffee mornings	Coffee mornings 1 - Totally not interested	Coffee mornings 2	Coffee mornings 3	Coffee mornings 4	Coffee mornings 5	Coffee mornings 6	Coffee mornings 7	Coffee mornings 8	Coffee mornings 9	Coffee mornings 10 -
Afternoon teas	Afternoon teas 1 - Totally not interested	Afternoon teas 2	Afternoon teas 3	Afternoon teas 4	Afternoon teas 5	Afternoon teas 6	Afternoon teas 7	Afternoon teas 8	Afternoon teas 9	Afternoon teas 10 -
Information and advice sessions	Information and advice sessions 1 - Totally not interested	Information and advice sessions 2	Information and advice sessions 3	Information and advice sessions 4	Information and advice sessions 5	Information and advice sessions 6	Information and advice sessions 7	Information and advice sessions 8	Information and advice sessions 9	Information and advice sessions 10 -
Health promotion/awareness sessions	Health promotion/awareness sessions 1 - Totally not interested	Health promotion/awareness sessions 2	Health promotion/awareness sessions 3	Health promotion/awareness sessions 4	Health promotion/awareness sessions 5	Health promotion/awareness sessions 6	Health promotion/awareness sessions 7	Health promotion/awareness sessions 8	Health promotion/awareness sessions 9	Health promotion/awareness sessions 10 -
Games clubs eg scabble , chess, cards	Games clubs eg scabble , chess, cards 1 - Totally not interested	Games clubs eg scabble , chess, cards 2	Games clubs eg scabble , chess, cards 3	Games clubs eg scabble , chess, cards 4	Games clubs eg scabble , chess, cards 5	Games clubs eg scabble , chess, cards 6	Games clubs eg scabble , chess, cards 7	Games clubs eg scabble , chess, cards 8	Games clubs eg scabble , chess, cards 9	Games clubs eg scabble , chess, cards 10 -
Lunch clubs	Lunch clubs 1 - Totally not interested	Lunch clubs 2	Lunch clubs 3	Lunch clubs 4	Lunch clubs 5	Lunch clubs 6	Lunch clubs 7	Lunch clubs 8	Lunch clubs 9	Lunch clubs 10 -
Walking groups	Walking groups 1 - Totally not interested	Walking groups 2	Walking groups 3	Walking groups 4	Walking groups 5	Walking groups 6	Walking groups 7	Walking groups 8	Walking groups 9	Walking groups 10 -
Music groups	Music groups 1 - Totally not interested	Music groups 2	Music groups 3	Music groups 4	Music groups 5	Music groups 6	Music groups 7	Music groups 8	Music groups 9	Music groups 10 -
Singing groups	Singing groups 1 - Totally not interested	Singing groups 2	Singing groups 3	Singing groups 4	Singing groups 5	Singing groups 6	Singing groups 7	Singing groups 8	Singing groups 9	Singing groups 10 -
Knitting groups	Knitting groups 1 - Totally not interested	Knitting groups 2	Knitting groups 3	Knitting groups 4	Knitting groups 5	Knitting groups 6	Knitting groups 7	Knitting groups 8	Knitting groups 9	Knitting groups 10 -
Art classes	Art classes 1 - Totally not interested	Art classes 2	Art classes 3	Art classes 4	Art classes 5	Art classes 6	Art classes 7	Art classes 8	Art classes 9	Art classes 10 -
Crafts sessions	Crafts sessions 1 - Totally not interested	Crafts sessions 2	Crafts sessions 3	Crafts sessions 4	Crafts sessions 5	Crafts sessions 6	Crafts sessions 7	Crafts sessions 8	Crafts sessions 9	Crafts sessions 10 -
Cooking clubs	Cooking clubs 1 - Totally not interested	Cooking clubs 2	Cooking clubs 3	Cooking clubs 4	Cooking clubs 5	Cooking clubs 6	Cooking clubs 7	Cooking clubs 8	Cooking clubs 9	Cooking clubs 10 -
Reading clubs	Reading clubs 1 - Totally not interested	Reading clubs 2	Reading clubs 3	Reading clubs 4	Reading clubs 5	Reading clubs 6	Reading clubs 7	Reading clubs 8	Reading clubs 9	Reading clubs 10 -
Films/Movie clubs	Films/Movie clubs 1 - Totally not interested	Films/Movie clubs 2	Films/Movie clubs 3	Films/Movie clubs 4	Films/Movie clubs 5	Films/Movie clubs 6	Films/Movie clubs 7	Films/Movie clubs 8	Films/Movie clubs 9	Films/Movie clubs 10 -
Gardening group	Gardening group 1 - Totally not interested	Gardening group 2	Gardening group 3	Gardening group 4	Gardening group 5	Gardening group 6	Gardening group 7	Gardening group 8	Gardening group 9	Gardening group 10 -
Brain / memory boosters, mindfulness, Alexander Technique	Brain / memory boosters, mindfulness, Alexander Technique 1 - Totally not interested	Brain / memory boosters, mindfulness, Alexander Technique 2	Brain / memory boosters, mindfulness, Alexander Technique 3	Brain / memory boosters, mindfulness, Alexander Technique 4	Brain / memory boosters, mindfulness, Alexander Technique 5	Brain / memory boosters, mindfulness, Alexander Technique 6	Brain / memory boosters, mindfulness, Alexander Technique 7	Brain / memory boosters, mindfulness, Alexander Technique 8	Brain / memory boosters, mindfulness, Alexander Technique 9	Brain / memory boosters, mindfulness, Alexander Technique 10 -
Sport ie table tennis, walking football	Sport ie table tennis, walking football 1 - Totally not interested	Sport ie table tennis, walking football 2	Sport ie table tennis, walking football 3	Sport ie table tennis, walking football 4	Sport ie table tennis, walking football 5	Sport ie table tennis, walking football 6	Sport ie table tennis, walking football 7	Sport ie table tennis, walking football 8	Sport ie table tennis, walking football 9	Sport ie table tennis, walking football 10 -
Photography	Photography 1 - Totally not interested	Photography 2	Photography 3	Photography 4	Photography 5	Photography 6	Photography 7	Photography 8	Photography 9	Photography 10 -
Discussion groups ie current affairs , culture	Discussion groups ie current affairs , culture 1 - Totally not interested	Discussion groups ie current affairs , culture 2	Discussion groups ie current affairs , culture 3	Discussion groups ie current affairs , culture 4	Discussion groups ie current affairs , culture 5	Discussion groups ie current affairs , culture 6	Discussion groups ie current affairs , culture 7	Discussion groups ie current affairs , culture 8	Discussion groups ie current affairs , culture 9	Discussion groups ie current affairs , culture 10 -
Nostalgia	Nostalgia 1 - Totally not interested	Nostalgia 2	Nostalgia 3	Nostalgia 4	Nostalgia 5	Nostalgia 6	Nostalgia 7	Nostalgia 8	Nostalgia 9	Nostalgia 10 -
Men’s Sheds ie DIY based socail group for men.	Men’s Sheds ie DIY based socail group for men. 1 - Totally not interested	Men’s Sheds ie DIY based socail group for men. 2	Men’s Sheds ie DIY based socail group for men. 3	Men’s Sheds ie DIY based socail group for men. 4	Men’s Sheds ie DIY based socail group for men. 5	Men’s Sheds ie DIY based socail group for men. 6	Men’s Sheds ie DIY based socail group for men. 7	Men’s Sheds ie DIY based socail group for men. 8	Men’s Sheds ie DIY based socail group for men. 9	Men’s Sheds ie DIY based socail group for men. 10 -
Day trips / outings	Day trips / outings 1 - Totally not interested	Day trips / outings 2	Day trips / outings 3	Day trips / outings 4	Day trips / outings 5	Day trips / outings 6	Day trips / outings 7	Day trips / outings 8	Day trips / outings 9	Day trips / outings 10 -
Brushing up your language skills, eg French , English	Brushing up your language skills, eg French , English 1 - Totally not interested	Brushing up your language skills, eg French , English 2	Brushing up your language skills, eg French , English 3	Brushing up your language skills, eg French , English 4	Brushing up your language skills, eg French , English 5	Brushing up your language skills, eg French , English 6	Brushing up your language skills, eg French , English 7	Brushing up your language skills, eg French , English 8	Brushing up your language skills, eg French , English 9	Brushing up your language skills, eg French , English 10 -
Other, please describe……[open]	Other, please describe……[open] 1 - Totally not interested	Other, please describe……[open] 2	Other, please describe……[open] 3	Other, please describe……[open] 4	Other, please describe……[open] 5	Other, please describe……[open] 6	Other, please describe……[open] 7	Other, please describe……[open] 8	Other, please describe……[open] 9	Other, please describe……[open] 10 -

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* 9. How long would you prefer the activities to last on average?

1 hour

2 hours

Half a day – the morning

Half a day – the afternoon

An evening

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* 10. Would you like to participate in an activity that takes place online, like a chat group or educational courses on Zoom or Skype? Please answer between 1-10 whereby 1 is totally not interested and 10 is very interested.

1 - Totally not interested

10 - Very interested

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* 11. Have you every taken part in an activity organised by Age UK Barnet ?

Yes, namely…………..

No, but I took part in an activity organised by another organisation, namely….

No I never participate in activities...because

Other….namely…

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* 12. If you go to activities, how do you get to these activities normally?

I never go to activities, so I cannot answer

I never go to activities as I cannot get to these activities

I normally go by...........[write down the mode of transport you use]

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* 13. Please only answer this question if you have ever participated in an activity.

Please indicate whether you agree or disagree with the following statements, where 1 is totally disagree and 5 is totally agree:

	1 - Totally disagree	2 - Disagree	3 - Neutral	4 - Agree	5 - Totally agree
The activities give me self-confidence	The activities give me self-confidence 1 - Totally disagree	The activities give me self-confidence 2 - Disagree	The activities give me self-confidence 3 - Neutral	The activities give me self-confidence 4 - Agree	The activities give me self-confidence 5 - Totally agree
The activities give me a sense of accomplishment	The activities give me a sense of accomplishment 1 - Totally disagree	The activities give me a sense of accomplishment 2 - Disagree	The activities give me a sense of accomplishment 3 - Neutral	The activities give me a sense of accomplishment 4 - Agree	The activities give me a sense of accomplishment 5 - Totally agree
The activities increase my knowledge about the things around me	The activities increase my knowledge about the things around me 1 - Totally disagree	The activities increase my knowledge about the things around me 2 - Disagree	The activities increase my knowledge about the things around me 3 - Neutral	The activities increase my knowledge about the things around me 4 - Agree	The activities increase my knowledge about the things around me 5 - Totally agree
The activities provide opportunities to try new things	The activities provide opportunities to try new things 1 - Totally disagree	The activities provide opportunities to try new things 2 - Disagree	The activities provide opportunities to try new things 3 - Neutral	The activities provide opportunities to try new things 4 - Agree	The activities provide opportunities to try new things 5 - Totally agree
The activities have helped me to develop close relationships with others	The activities have helped me to develop close relationships with others 1 - Totally disagree	The activities have helped me to develop close relationships with others 2 - Disagree	The activities have helped me to develop close relationships with others 3 - Neutral	The activities have helped me to develop close relationships with others 4 - Agree	The activities have helped me to develop close relationships with others 5 - Totally agree
I feel I belong to a community as a result of participating in activities at the centre	I feel I belong to a community as a result of participating in activities at the centre 1 - Totally disagree	I feel I belong to a community as a result of participating in activities at the centre 2 - Disagree	I feel I belong to a community as a result of participating in activities at the centre 3 - Neutral	I feel I belong to a community as a result of participating in activities at the centre 4 - Agree	I feel I belong to a community as a result of participating in activities at the centre 5 - Totally agree
The activities contribute to my well-being	The activities contribute to my well-being 1 - Totally disagree	The activities contribute to my well-being 2 - Disagree	The activities contribute to my well-being 3 - Neutral	The activities contribute to my well-being 4 - Agree	The activities contribute to my well-being 5 - Totally agree
The activities help relieve stress	The activities help relieve stress 1 - Totally disagree	The activities help relieve stress 2 - Disagree	The activities help relieve stress 3 - Neutral	The activities help relieve stress 4 - Agree	The activities help relieve stress 5 - Totally agree
The activities help me to stay healthy	The activities help me to stay healthy 1 - Totally disagree	The activities help me to stay healthy 2 - Disagree	The activities help me to stay healthy 3 - Neutral	The activities help me to stay healthy 4 - Agree	The activities help me to stay healthy 5 - Totally agree

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* 14. What support have you had from Age UK Barnet throughout the COVID lockdown period? Multiple answers possible. Please answer if and how often you used the support services since the lockdown in March.

	1 - Never used	2 - Rarely used (maybe 2-3 times in total)	3 = Sometimes used (4-6 times in total)	4 = Often used (weekly)	5 = Very often used (daily)
Shopping	Shopping 1 - Never used	Shopping 2 - Rarely used (maybe 2-3 times in total)	Shopping 3 = Sometimes used (4-6 times in total)	Shopping 4 = Often used (weekly)	Shopping 5 = Very often used (daily)
Telephone befriending	Telephone befriending 1 - Never used	Telephone befriending 2 - Rarely used (maybe 2-3 times in total)	Telephone befriending 3 = Sometimes used (4-6 times in total)	Telephone befriending 4 = Often used (weekly)	Telephone befriending 5 = Very often used (daily)
Food related help	Food related help 1 - Never used	Food related help 2 - Rarely used (maybe 2-3 times in total)	Food related help 3 = Sometimes used (4-6 times in total)	Food related help 4 = Often used (weekly)	Food related help 5 = Very often used (daily)
Prescription collection	Prescription collection 1 - Never used	Prescription collection 2 - Rarely used (maybe 2-3 times in total)	Prescription collection 3 = Sometimes used (4-6 times in total)	Prescription collection 4 = Often used (weekly)	Prescription collection 5 = Very often used (daily)
Exercise	Exercise 1 - Never used	Exercise 2 - Rarely used (maybe 2-3 times in total)	Exercise 3 = Sometimes used (4-6 times in total)	Exercise 4 = Often used (weekly)	Exercise 5 = Very often used (daily)
Zoom activity	Zoom activity 1 - Never used	Zoom activity 2 - Rarely used (maybe 2-3 times in total)	Zoom activity 3 = Sometimes used (4-6 times in total)	Zoom activity 4 = Often used (weekly)	Zoom activity 5 = Very often used (daily)

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* 15. For those that have used the shopping service, please answer the following questions about the shopping service, score 1-5 whereby 1 is ‘No, not at all’ and 5 is ‘Yes, very much’. If you didn't use the shopping service, please skip the question and go to the next question.

	1 - Not at all	2 - Not really	3 - Neutral	4 - Yes somewhat	5 - Yes very much
Has it been helpful to have someone do your shopping?	Has it been helpful to have someone do your shopping? 1 - Not at all	Has it been helpful to have someone do your shopping? 2 - Not really	Has it been helpful to have someone do your shopping? 3 - Neutral	Has it been helpful to have someone do your shopping? 4 - Yes somewhat	Has it been helpful to have someone do your shopping? 5 - Yes very much
Has help with your shopping made you feel reassured?	Has help with your shopping made you feel reassured? 1 - Not at all	Has help with your shopping made you feel reassured? 2 - Not really	Has help with your shopping made you feel reassured? 3 - Neutral	Has help with your shopping made you feel reassured? 4 - Yes somewhat	Has help with your shopping made you feel reassured? 5 - Yes very much
Has help with your shopping made you feel safer?	Has help with your shopping made you feel safer? 1 - Not at all	Has help with your shopping made you feel safer? 2 - Not really	Has help with your shopping made you feel safer? 3 - Neutral	Has help with your shopping made you feel safer? 4 - Yes somewhat	Has help with your shopping made you feel safer? 5 - Yes very much
Has help with your shopping made you feel supported?	Has help with your shopping made you feel supported? 1 - Not at all	Has help with your shopping made you feel supported? 2 - Not really	Has help with your shopping made you feel supported? 3 - Neutral	Has help with your shopping made you feel supported? 4 - Yes somewhat	Has help with your shopping made you feel supported? 5 - Yes very much
Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that they have helped you to feel less lonely?	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that they have helped you to feel less lonely? 1 - Not at all	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that they have helped you to feel less lonely? 2 - Not really	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that they have helped you to feel less lonely? 3 - Neutral	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that they have helped you to feel less lonely? 4 - Yes somewhat	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that they have helped you to feel less lonely? 5 - Yes very much
Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they have listened to you?	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they have listened to you? 1 - Not at all	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they have listened to you? 2 - Not really	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they have listened to you? 3 - Neutral	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they have listened to you? 4 - Yes somewhat	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they have listened to you? 5 - Yes very much
Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have been easy to chat to?	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have been easy to chat to? 1 - Not at all	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have been easy to chat to? 2 - Not really	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have been easy to chat to? 3 - Neutral	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have been easy to chat to? 4 - Yes somewhat	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have been easy to chat to? 5 - Yes very much
Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they been able to offer helpful advice?	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they been able to offer helpful advice? 1 - Not at all	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they been able to offer helpful advice? 2 - Not really	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they been able to offer helpful advice? 3 - Neutral	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they been able to offer helpful advice? 4 - Yes somewhat	Thinking specifically of the person who has done your shopping / been calling you weekly, do you feel that have they been able to offer helpful advice? 5 - Yes very much

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* 16. For those who have used different services, please answer the following questions about the service, score 1-5 whereby 1 is ‘No, not at all’ and 5 is ‘Yes, very much’

	1 - Not at all	2 - Not really	3 - Neutral	4 - Yes, somewhat	5 - Yes, very much
Have the (eg exercise classes / handy man service/shopping service etc) made you feel less lonely?	Have the (eg exercise classes / handy man service/shopping service etc) made you feel less lonely? 1 - Not at all	Have the (eg exercise classes / handy man service/shopping service etc) made you feel less lonely? 2 - Not really	Have the (eg exercise classes / handy man service/shopping service etc) made you feel less lonely? 3 - Neutral	Have the (eg exercise classes / handy man service/shopping service etc) made you feel less lonely? 4 - Yes, somewhat	Have the (eg exercise classes / handy man service/shopping service etc) made you feel less lonely? 5 - Yes, very much
Have the (eg exercise classes / handy man service/shopping service etc) made you feeler safer?	Have the (eg exercise classes / handy man service/shopping service etc) made you feeler safer? 1 - Not at all	Have the (eg exercise classes / handy man service/shopping service etc) made you feeler safer? 2 - Not really	Have the (eg exercise classes / handy man service/shopping service etc) made you feeler safer? 3 - Neutral	Have the (eg exercise classes / handy man service/shopping service etc) made you feeler safer? 4 - Yes, somewhat	Have the (eg exercise classes / handy man service/shopping service etc) made you feeler safer? 5 - Yes, very much
Have the (eg exercise classes / handy man service/ shopping service etc) made you feel more supported?	Have the (eg exercise classes / handy man service/ shopping service etc) made you feel more supported? 1 - Not at all	Have the (eg exercise classes / handy man service/ shopping service etc) made you feel more supported? 2 - Not really	Have the (eg exercise classes / handy man service/ shopping service etc) made you feel more supported? 3 - Neutral	Have the (eg exercise classes / handy man service/ shopping service etc) made you feel more supported? 4 - Yes, somewhat	Have the (eg exercise classes / handy man service/ shopping service etc) made you feel more supported? 5 - Yes, very much

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* 17. This is the last question about services, please answer Yes or No for each question.

	No	Maybe	Yes
Had you already used any Age UK Barnet services before the COVID lockdown?	Had you already used any Age UK Barnet services before the COVID lockdown? No	Had you already used any Age UK Barnet services before the COVID lockdown? Maybe	Had you already used any Age UK Barnet services before the COVID lockdown? Yes	Had you already used any Age UK Barnet services before the COVID lockdown?	Had you already used any Age UK Barnet services before the COVID lockdown?
Do you know about the online courses and concerts Age UK Barnet organises? Would you be interested in other Age UK Barnet services?	Do you know about the online courses and concerts Age UK Barnet organises? Would you be interested in other Age UK Barnet services? No	Do you know about the online courses and concerts Age UK Barnet organises? Would you be interested in other Age UK Barnet services? Maybe	Do you know about the online courses and concerts Age UK Barnet organises? Would you be interested in other Age UK Barnet services? Yes	Do you know about the online courses and concerts Age UK Barnet organises? Would you be interested in other Age UK Barnet services?	Do you know about the online courses and concerts Age UK Barnet organises? Would you be interested in other Age UK Barnet services?
Would you recommend Age UK Barnet to other people?	Would you recommend Age UK Barnet to other people? No	Would you recommend Age UK Barnet to other people? Maybe	Would you recommend Age UK Barnet to other people? Yes	Would you recommend Age UK Barnet to other people?	Would you recommend Age UK Barnet to other people?
Are you likely to continue engaging with Age UK Barnet after this Covid-19 period is over?	Are you likely to continue engaging with Age UK Barnet after this Covid-19 period is over? No	Are you likely to continue engaging with Age UK Barnet after this Covid-19 period is over? Maybe	Are you likely to continue engaging with Age UK Barnet after this Covid-19 period is over? Yes	Are you likely to continue engaging with Age UK Barnet after this Covid-19 period is over?	Are you likely to continue engaging with Age UK Barnet after this Covid-19 period is over?

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* 18. Do you have anything to add to your answers?

Yes, namely.......

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* 19. Would you be willing to help us to get further insights in activities we would like to develop for Age UK Barnet? Please leave your email address here so we can contact you about this topic. We will not use your details for any other purposes.

No thank you

Yes, you can contact me on........(fill in your email address or phone number)

Barnet - Age UK

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* 1. Gender

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* 2. What is your age?

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* 3. Postal code:

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* 4. Ethnic origin: Please specify your ethnicity.

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* 5. How would you rate your health and your mobility on a scale 1-10 whereby 1 is very bad and 10 is very good?

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* 6. How do you get around? Multiple answers possible

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* 7. Are you signed up for ‘Dial a ride’?

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* 8. Which of the following activities interest you? Rate each activity on your level of interest on a scale of 1-10 whereby 1 is totally not interested and 10 is very interested.

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* 9. How long would you prefer the activities to last on average?

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* 10. Would you like to participate in an activity that takes place online, like a chat group or educational courses on Zoom or Skype? Please answer between 1-10 whereby 1 is totally not interested and 10 is very interested.

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* 11. Have you every taken part in an activity organised by Age UK Barnet ?

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* 12. If you go to activities, how do you get to these activities normally?

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* 13. Please only answer this question if you have ever participated in an activity. Please indicate whether you agree or disagree with the following statements, where 1 is totally disagree and 5 is totally agree:

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* 14. What support have you had from Age UK Barnet throughout the COVID lockdown period? Multiple answers possible. Please answer if and how often you used the support services since the lockdown in March.

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* 15. For those that have used the shopping service, please answer the following questions about the shopping service, score 1-5 whereby 1 is ‘No, not at all’ and 5 is ‘Yes, very much’. If you didn't use the shopping service, please skip the question and go to the next question.

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* 16. For those who have used different services, please answer the following questions about the service, score 1-5 whereby 1 is ‘No, not at all’ and 5 is ‘Yes, very much’

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* 17. This is the last question about services, please answer Yes or No for each question.

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* 18. Do you have anything to add to your answers?

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* 19. Would you be willing to help us to get further insights in activities we would like to develop for Age UK Barnet? Please leave your email address here so we can contact you about this topic. We will not use your details for any other purposes.

* 13. Please only answer this question if you have ever participated in an activity.

Please indicate whether you agree or disagree with the following statements, where 1 is totally disagree and 5 is totally agree: