NAWRA is responding to the Committee's inquiry into how DWP supports vulnerable claimants

The Work and Pensions Committee is examining how DWP supports vulnerable benefit claimants and whether its approach to safeguarding needs to change.
 
The inquiry has been launched after the number of Internal Process Reviews (IPRs) - carried out by DWP to investigate allegations of inadequate case handling that may have resulted in serious harm - more than doubled in the three years from July 2019. There have also been a number of individual cases which have highlighted issues around safeguarding and the actions of DWP.
 
NAWRA is planning to submit a response to the inquiry and wants to include the views of all our members so please do take half an hour of your time to complete the following survey - if you have case studies please include then as they can be particularly powerful in getting the point across.
 
Answer as many questions as you can, but it is also fine to skip some if you don't have a view.
 
The closing date for this survey is Friday 1 September to allow us time to collate the responses.
 
If you have views which are not covered by the survey, or you would like to be more involved in our response, please email daphne@nawra.org.uk

T