Black Country Healthcare Foundation Trust CAMHS

CYPF views on being part of virtual CAMHS experience

In CAMHS we have adapted our practice in order to continue providing support to children, young people and families during the COVID-19 pandemic and the subsequent lockdown period. Many of these changes have included offering a more virtual assessment, treatment and support experience. We have made these changes quite quickly and we are interested to know your experiences of them. We would like to use your feedback to contribute to our understanding and improve what we offer from CAMHS in the near future as we think this is really important.

There are 10 questions in total and it should take no longer than 10 minutes to complete. All feedback is really valued and is anonymised, no information will be held on your records.

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* 1. Are you?...

A child or young person

A parent / carer

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* 2. Age of child/young person involved with CAMHS?...

0-5

6-11

12-18

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* 3. Were you or your child seen in person in CAMHS prior to lockdown?

Yes

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* 4. If were you were seen in person, what was the input?

First assessment only

Ongoing assessment/review

Regular therapy/involvement

Unsure

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* 5. Since COVID-19 have you received support from our team in any of the following ways (tick as many as applicable)?

Phone Calls

Video Platform - please name if known:

Text Message

Other

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* 6. What has been useful or helpful about the support methods that you have experienced?

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* 7. What has not been useful or helpful about these support methods that you have experienced?

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* 8. Would you choose to keep any of these support methods going in the future following lockdown ending?

Yes

If YES - please comment:

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* 9. Do you have any ideas in how we develop CAMHS virtual support in the future?

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* 10. Is there anything else that would be useful for us to know in terms of your CAMHS experience before and after lockdown?

Thank you so much for taking the time to complete this, we'll be reviewing all responses and putting them together to provide an improved CAMHS experience for children, young people and families. Stay safe.