Introduction
We aim to offer the highest standard of service at all times.  We would like to know about your experience following the recent improvement work carried out.  Please take a few minutes to complete this survey and share your views with us.  

Data Protection
We treat all information provided as confidential and in compliance with Data Protection laws. We will use the information we gather to help us identify any aspects of our service that may need improvement. We analyse all feedback and publish statistics relating to satisfaction but in doing so do not identify individual respondents. You have certain rights under Data Protection laws. These are described in our Privacy Notice.

If you have any questions about this survey, or require assistance, please contact our Staff Team on 01389 721216 or email info@cordalehousing.org.uk

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* 1. Project Name:

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* 2. Taking everything into account, how satisfied or dissatisfied are you with the overall service provided by Cordale?

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* 3. Overall, how satisfied or dissatisfied are you with the quality of your home?

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* 4. How could we improve the quality of your home?  Please use this space to tell us:

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* 5. Overall, how satisfied or dissatisfied were you with the delivery of this project?

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* 6. How professional would you describe the member of Cordale staff you dealt with?

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* 7. How would you describe the contractors you dealt with?

  Always Usually Occasionally Never
Helpful
Courteous
Knowledgeable

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* 8. How satisfied or dissatisfied were you with the overall quality of work?

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* 9. Contact information (Please note this is optional, but you will need to provide this if you would like us to contact you or deal with specific issues you have raised during this survey)

Thank you for taking part in our survey!

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* 10. Further contact

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