Introduction
We aim to offer the highest standard of service at all times.  We would like to know about your experience following the recent improvement work carried out.  Please take a few minutes to complete this survey and share your views with us.  We will use the information we gather to help us find out whether we are meeting expected standards, and to identify any aspects of our service that may need improvement.

If you have any questions about this survey, or require assistance, please contact our Staff Team on 01389 721216 or email info@cordalehousing.org.uk

Project Name:

Question Title

* 1. Project Name:

Taking everything into account, how satisfied or dissatisfied are you with the overall service provided by Cordale?

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* 2. Taking everything into account, how satisfied or dissatisfied are you with the overall service provided by Cordale?

Overall, how satisfied or dissatisfied are you with the quality of your home?

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* 3. Overall, how satisfied or dissatisfied are you with the quality of your home?

How could we improve the quality of your home?  Please use this space to tell us:

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* 4. How could we improve the quality of your home?  Please use this space to tell us:

Overall, how satisfied or dissatisfied were you with the delivery of this project?

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* 5. Overall, how satisfied or dissatisfied were you with the delivery of this project?

How professional would you describe the member of Cordale staff you dealt with?

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* 6. How professional would you describe the member of Cordale staff you dealt with?

How would you describe the contractors you dealt with?

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* 7. How would you describe the contractors you dealt with?

  Always Usually Occasionally Never
Helpful
Courteous
Knowledgeable
How satisfied or dissatisfied were you with the overall quality of work?

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* 8. How satisfied or dissatisfied were you with the overall quality of work?

Contact information (Please note this is optional, but you will need to provide this if you would like us to contact you or deal with specific issues you have raised during this survey)

Question Title

* 9. Contact information (Please note this is optional, but you will need to provide this if you would like us to contact you or deal with specific issues you have raised during this survey)

Thank you for taking part in our survey!

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